Mazzeo Hotels

"I stayed at the Ariston Hotel for two nights and, unfortunately, my experience was disappointing overall. The hotel is very difficult to access, especially by car. The parking area is quite hard to reach, and navigating within the hotel itself is unnecessarily complex. Moving between different areas can be confusing and inconvenient. The reception staff, in several instances, did not seem adequately prepared to assist guests or handle requests efficiently. This negatively impacted the overall experience. The rooms are quite basic, particularly the bathrooms, which feel outdated and poorly equipped. The amenities provided are minimal and below what one would expect for this type of hotel. On a positive note, the breakfast is very good, with a decent variety and quality. Despite this, I would not recommend staying at this hotel."

"The staff were accommodating and friendly, from the valet, front desk, Concierge (Daniele) to the resident piano player (Carmello). The room was large and had an amazing sea view. We would definitely return."

"Loved everything! Property, rooms, view, bar and entertainment, restaurants and the amazing staff! Thank you!"

"Great breakfast variety and delicious sweets. Parking available for guests"

"Breakfast was excellent, with a great variety and a really enjoyable start to the day. Our room—with the terrace view—was absolutely stunning and a highlight of the stay. The hotel ended up being our favorite of the entire Sicily trip. Valet parking was seamless and very convenient, which made everything feel easy from the moment we arrived. The staff was welcoming and helpful, and the overall atmosphere felt relaxed and special—definitely a place we’d return to."

"Wonderful hotel, in a wonderful location. The hotel is magical, and the Staff were outstanding. Everything about our room was perfect and the breakfast was delicious. The food from the restaurant wasn't to our liking, however this didn't affect our stay. I would recommend having a car to explore as there is nothing much within walking distance, however the hotel is so beautiful you may not want to go anywhere else! "

"Incredible view, amazing breakfast! Really lovely hotel, and helpful staff!! Pool closed with no warning, bed could do with an upgrade and hill entrance was a lot!"

"Lovely hotel with friendly staff and amazing views. Breakfast and dinner had lots of choice and tasty food. Rooms were clean and comfortable. Plenty of places to sit and relax."

"I really wanted to give this hotel 5 star, but I simply can’t! The majority of the hotel is perfection and it was an absolute luxury having three days there… the pool itself is a wonder with the view to mount Etna, and so is the restaurant next door to the pool which overlooks the water. One issue was the rooms. We were give a nice room but the electricity didn’t work. An electrician came and after 20 mins of waiting, it was back on. But then it broke again the next day and we were once again waiting for an electrician to come for c.30 mins. This delayed our evening plans. They decided to move us to another room - but it was smaller! They the moved us again to one of their newly refurbished rooms which although really lovely, the air-con didn’t work. I gave up trying by that point as we had to leave anyway. The inside of the hotel is quite dated and when we arrived we really weren’t sure what we were in for, but the pool is the attraction and rightly so. Another reason why I can’t give 5 star is because of the shuttle buses. Although its great that the hotel provides free shuttle buses to and from the town, they are not frequent and book up really quickly. If you miss out, you need to pay for a taxi to the town which is around 20 euro one way. More shuttles are needed. "