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Viaggio Resort Mazatlán

3.5 star property
Comfortable resort on the beach, near El Cid Country Club Golf Course

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Arcade
In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast (MXN 359 per person)
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Popular LocationEl Cid Country Club Golf Course17 min walk
  • Popular LocationMazatlán Aquarium7 min drive
  • Popular LocationMazatlan International Center8 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)34 min drive
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Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Viaggio Resort Mazatlán is located in Zona Dorada, a neighborhood in Mazatlán, and is on the Strip and on the beach. The Mazatlan Malecón and Plaza Machado are notable landmarks, and the area's natural beauty can be seen at Playa Norte and Cerritos Beach. Traveling with kids? Don't miss Mazatlán Aquarium. Discover the area's water adventures with snorkeling and windsurfing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.
Visit our Mazatlán travel guideOpens in a new window
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • La Casa Club el Cid - 6 min walk
  • Rico's Café Zona Dorada - 2 min walk
  • Villa Italia - 1 min walk
  • F.I.S.H - 2 min walk
  • La Concha - 1 min walk

About this property

Viaggio Resort Mazatlán

Family-friendly resort near El Cid Country Club Golf Course
Located close to Cerritos Beach and Mazatlán Aquarium, Viaggio Resort Mazatlán provides free water park access, a poolside bar, and a grocery/convenience store. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a playground, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a front-desk safe
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews say good things about the helpful staff and location
Room features
All 291 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Changing tables, highchairs, and childcare services
  • Bathrooms with showers and hair dryers
  • Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Does Viaggio Resort Mazatlán have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Viaggio Resort Mazatlán?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Viaggio Resort Mazatlán on May 26, 2024 start from P 10,892.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viaggio Resort Mazatlán pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaggio Resort Mazatlán?

Self parking is free at this property.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

What time is check-out at Viaggio Resort Mazatlán?

Check-out is at noon.

Are there all-inclusive benefits at Viaggio Resort Mazatlán?

Some rate plans available at this resort are all-inclusive.

Where is Viaggio Resort Mazatlán located?

Located in Zona Dorada, this beachfront resort is in a shopping district and within 3 mi (5 km) of El Cid Country Club Golf Course, The Mazatlan Malecón, and Playa Norte. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

Viaggio Resort Mazatlán Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 772 reviews" "
Rating 8 - Good. 177 out of 772 reviews" "
Rating 6 - Okay. 69 out of 772 reviews" "
Rating 4 - Poor. 23 out of 772 reviews" "
Rating 2 - Terrible. 23 out of 772 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Liliana, Los Angeles

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Service provided by management is horrible. The all inclusive bracelets are too expensive for what the hotel has to offer.
Stayed 4 nights in Mar 2024

8/10 Good

Michael, Covina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near beach. The hotel is very comfortable and located away from the busy road to reduce noise.
Stayed 2 nights in Apr 2024

2/10 Terrible

Mark

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff is absolutely rude and I’m pretty sure they over charged me. I made a few changes to one of my rooms with the amount of people staying in the room however I for the remaining person in that room I’m pretty sure I had payed for the all inclusive package for my guest in room 1107. When I got there I was told they hadn’t received my changed but then said the all inclusive package was not purchased for my guest in that room and proceeded to charge me close to $450 on the spot to include the all inclusive package but it makes no sense because by paying that $450 I was back at paying what would have been the cost for 2 people to get the all inclusive package like I had originally paid for…..
Stayed 6 nights in May 2024

6/10 Okay

Christina, Oxnard

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom not useful, no fridge, too loud
Stayed 6 nights in Mar 2024

10/10 Excellent

Bricio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in between the entrance of the Malecón. Multiple modes of transportation are available but you will haggle for the better price. From the hotel to the Letters of Mazatlan was about 200 pesos but can bring it down to 150 pesos. Overall great experience
Stayed 3 nights in Apr 2024

8/10 Good

Jose

Stayed 5 nights in Apr 2024

8/10 Good

rick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you to the bellman Antonio for arranging transportation for 7 guys back and forth to Marina Golf Course. His recommendation was absolutely stellar. Our driver, Jesũs, was not only kind and gracious, he was always on time picking us up from both the hotel and golf course. Excellent, thanks Antonio.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eric

Business traveler
Nice and clean
Stayed 4 nights in Apr 2024

10/10 Excellent

Heidi Celeste

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice and close to everything
Stayed 4 nights in Apr 2024