Diamond Bay

3.5 star property
Hotel in Mazatlán with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Diamond Bay welcomes visitors with a peaceful garden, inviting outdoor pool, sun-filled terrace, English breakfast, and bar. Guests praise the attentive staff and practical amenities like dry cleaning service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Stovetop
  • 52 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Stovetop
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100

What's nearby

  • Mazagua Aquatic Park - 6 min drive - 2.3 km
  • Witches Beach - 9 min drive - 3.1 km
  • Cerritos Beach - 26 min drive - 6.6 km
  • The Mazatlan Malecón - 37 min drive - 12.3 km
  • Olas Altas Beach - 55 min drive - 35.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬1 min drive
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬5 min drive
  • ‪The Bistro - ‬16 min walk
  • ‪La Tambora - ‬5 min drive
  • ‪La Cordeliere - ‬1 min drive

About this property

Diamond Bay

Hotel located in Cerritos
At Diamond Bay, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • English breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Diamond Bay have perks such as air conditioning, as well as amenities like late night room service and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and stovetops

All inclusive details

All-inclusive room rates at Diamond Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Does Diamond Bay have a pool?

Yes, this property has an outdoor pool.

Is Diamond Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Diamond Bay?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Diamond Bay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Diamond Bay?

Some rate plans available at this hotel are all-inclusive.

Where is Diamond Bay located?

Located in Cerritos, this hotel is within 3 mi (5 km) of Mazagua Aquatic Park, Witches Beach, and Marina Mazatlan Golf Course. Mazatlan International Center is 2.5 mi (4 km) away.

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Reviews

Diamond Bay Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

8.0

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 407 reviews
Rating 8 - Good. 101 out of 407 reviews
Rating 6 - Okay. 75 out of 407 reviews
Rating 4 - Poor. 37 out of 407 reviews
Rating 2 - Terrible. 43 out of 407 reviews

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, equipped and clean pretty good room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was dated but was large.
Stayed 1 night in Oct 2025

8/10 Good

MARCO ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Familiar
Stayed 1 night in Oct 2025

10/10 Excellent

erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

10/10 Excellent

Olinda Nancy

Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Beautifully situated on the shores of Emerald Bay Secure expansive parking lot with very helpful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property, family oriented. Very nice boutique resort
Stayed 3 nights in May 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was pretty
Stayed 3 nights in Sep 2023

6/10 Okay

R. Ivan

Liked: Cleanliness
-
Stayed 1 night in May 2025

4/10 Poor

Maribel

No WiFi in rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

6/10 Okay

sol

Disliked: Property conditions & facilities

Poor showing

Restaurant not open. No coffee available. No ice. minimal towels. no phones in room. had to walk to front desk to ask for anything. Hotel was empty. Rooms needed upgrade.
Stayed 1 night in Apr 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

6/10 Okay

JESUS

Liked: Cleanliness, staff & service
It is a comfortable, spacious and clean hotel, away from the hustle and bustle of the city. The pool is big and beautiful. It is a place where you can rest and enjoy. The building is outdated. Please note: on weekends (Friday and Saturday night) you will most likely be able to hear loud music coming from the side garden of the hotel and/or one of the hotels on either side, although they may end relatively early.
Stayed 2 nights in Apr 2024

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

2/10 Terrible

zayra

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property for the discounted price we got but other than a bed the hotel had little to nothing to offer. Pool seemed to be losing water, it was about 12-15 inches below what was the water level at one point. No food or drink available or allowed at the pool. No WIFI accept in the lobby. Literally about 100 ft from the train tracks so plan to get up early. Not sure if it was lack of customers but them seemed to be struggling in many areas, I wish them luck
Stayed 8 nights in Feb 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024