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Shirahone Onsen Tsuruya Ryokan

Property class: 3

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Located close to Hirayu Waterfall and Alpes Street Hotsprings, Shirahone Onsen Tsuruya Ryokan provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

A traditional Japanese-style room with tatami flooring, a low wooden table, and a chair.

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

  • River view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

Two wicker chairs with cushioned seats and backs, positioned in front of a window with a view of a forested hillside.

Japanese Style Room, Private Bathroom, New Building, River View

  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Twin Room, Non Smoking, River View

A hotel room with two beds, a bedside table, a chair, and a large window with a view of trees.

Traditional Twin Room, Non Smoking, River View

  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Matsumoto is home to Shirahone Onsen Tsuruya Ryokan. Kappa Bridge and Myojin Bridge are notable landmarks, and the area's natural beauty can be seen at Myojin Pond and Hirayu Waterfall. Alpes Street Hotsprings and Shinhotaka Ropeway are two other places to visit that come recommended. Visit our Matsumoto travel guide
Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515

What's nearby

  • A mountain lake with reflections of the surrounding peaks and a clear sky.
    Chubu-Sangaku National Park
    1 min walk - 0.0 km
  • A mountain range with a lake reflecting its greenery.
    Taisho Pond
    26 min drive - 16.7 km
  • A river with a wooden bridge, autumn-colored trees, and mountains in the background.
    Kappa Bridge
    34 min drive - 21.3 km
  • A traditional wooden building with a stone wall and a metal roof, surrounded by autumn foliage and a mountainous backdrop.
    Kamikochi Visitor Center
    34 min drive - 21.3 km
  • A cable car in a mountainous area with snow-capped peaks and lush green valleys.
    Shinhotaka Ropeway
    60 min drive - 40.4 km

Getting around

  • Shin Shimashima Station
    44 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    71 min drive

Restaurants

  • グレンパークさわんど
    5 min drive
  • レストラン やまぼうし
    16 min drive
  • レストラン乗鞍
    16 min drive
  • あんき屋
    14 min drive
  • やどり木
    15 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

  • Ryokan near Kappa Bridge
  • Located close to Hirayu Waterfall and Alpes Street Hotsprings, Shirahone Onsen Tsuruya Ryokan provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • Free self parking
    • Hot springs on site, a vending machine, and a 24-hour front desk
  • Room features
  • All guestrooms at Shirahone Onsen Tsuruya Ryokan feature comforts such as air conditioning, in addition to amenities like safes.
  • More amenities include:
    • Bidets, free toiletries, and hair dryers
    • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 8:30 AM

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Shirahone Onsen Tsuruya Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shirahone Onsen Tsuruya Ryokan?

Check-in start time: 3 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Shirahone Onsen Tsuruya Ryokan?

Check-out is at 10 AM.

Where is Shirahone Onsen Tsuruya Ryokan located?

Situated in Matsumoto, this ryokan is 10.4 mi (16.7 km) from Kappa Bridge and 10.7 mi (17.2 km) from Alpes Street Hotsprings. Myojin Pond and Myojin Bridge are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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