Matfield Vacation Rentals

"Friendly staff and locely clean room"

"Lovely family room, large enough for all our needs. The room was well presented although the rocking horse seemed unnecessary. As a decorative piece it was fine, but spoilt by the keep off sign. Room clean but the blinds were a bit tired. Breakfast was excellent. Lots of room and lots of choice. We will use the ESN again on a future visit."

"Shower was not working properly"

"Comfortable, convenient. Facilties were nice."

"Clean and decent spa/ gym area. Cozy room. "

"Comfy easy access room with walk-in shower, very helpful staff. Surprisingly quiet given it was Eater Saturday night. EV charger parking spot was occupied for many hours by a non-electric vehicle and the adjacent spot occupied by an EV which was not on charge. Staff said they were not responsible for its use."

"They have a cute town but it’s not really shopping. You can get your hair and nails done and even a tattoo and a Tesco "

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."