Budget Hotels in Maryville, Tennessee

"not a very welcoming experience.The check in was cold and not welcoming at all.Our bathroom toilet handle was completely broken off and they had to come in the next morning to fix it. Then the master king bed did not even have a mattress pad on the bed that was so saggy. The sheets a blanket were a reuse as well. NO ONE CAME AS PROMISED TO CHANGE THE BEDDING.We had to call again and then finally someone came and saw the linens and apologized and immediately at 9:30pm on the 4th day of asking tended to it. Just overall a very aggravating experience. The manager offered us $100 off and a late check out which the next day they were calling us and inquiring why we were still in our room and not check out. The activity that we were told that was taking place at 11am was changed and they never even bothered to tell guests. Us and several others were waiting at the activity center until I called them around 11:15 to inquire and then they said oops ! NOT a good way to manage the activities. The manager did feel apologetic and gave us the activity to bring home with us, though I know my daughter was till disappointed that she could not sit with the other kids to do it. Room was not as pictured, and the furniture was dated and my dresser drawer just had to stay open because the dresser was not level ( which is a tipping hazard ) "

"We loved our stay"

"Pay attention to the dates the outdoor water park opens bc it was not open and I was not aware until we were there. Staff great 10/10.. "

"Clean room"

"Did not even stay. Took one look around and left. Room locked like it was not even clean. Beds looked dirty and bedding looked unwashed. Beds extremely uncomfortable. They also wanted 100$ down and then charged my credit card 270$ after the fact. I am still hoping to get my money back."

"The room was missing a drawer under bathroom vanity dor handles were falling apart and toilet was leaking across floor from broken plastic ring. Staff did come fix toilet right away. Food could have been warmer."

"The pool was out of control no supervision people coming down 4 and 5 at a time , If you were in the hot tub you we're getting splashed and only one jet works so it was like a hot bath !! "

"Great location we stay here every visit to Gatlinburg "

"The hotel’s location was great for everything in pigeon forge. Happy it was pet friendly. Check in was very slow on a very busy weekend maybe they were short staffed. I had called the day before to see about a check in at 3 an hour early which was confirmed that was ok for $25 extra for the hour. When we arrived a little after 3 it wasn’t ready so we just kept close as we had a show nearby to see at 5. The hotel room was fine but could use a good clean as I could see some messes on the wall and the pullout couch was not ready with linens so after our show that night we came back for linens. The breakfast was fine. Everything was fine- standard for the area but did not exceed expectations. I wonder why the garage doors weren’t open in the pool area since it was more than 80 and would have made the space feel bigger."