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Clarion Hotel & Conference Center

Property class: 2.5
Hotel connected to the convention center in Shepherdstown with free parking

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Travelers find relaxation and recreation at the Clarion Hotel & Conference Center. Book a massage, play basketball, or dine at Tuscany Grille. Enjoy the outdoor pool with shade umbrellas. Rooms include free WiFi, and staff is available 24/7.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About the neighborhood

Map
233 Lowe Dr, Shepherdstown, WV, 25443

Getting around

  • Martinsburg Station
    16 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    23 min drive

About this property

Clarion Hotel & Conference Center

Hotel connected to the convention center
A firepit, a playground, and laundry facilities are just a few of the amenities provided at Clarion Hotel & Conference Center. Treat yourself to a massage or other spa services. The on-site restaurant, Tuscany Grille, serves breakfast. Enjoy onsite activities like basketball and volleyball. Free in-room WiFi is available to all guests, along with a bar and a conference center.
Other perks include:
  • A seasonal outdoor pool with pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and ATM/banking services
  • A 24-hour front desk, a vending machine, and a porter/bellhop
Room features
All 168 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Refrigerators, microwaves, and irons/ironing boards
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7.95 to 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rumsey Tavern
  • Tuscany Grille

Things to do

  • Basketball
  • Fitness classes
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Conference center (4,994 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 10.95 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Shepherdstown
Clarion Shepherdstown
Clarion & Conference Center
Clarion Hotel Conference Center
Clarion Hotel & Conference Center Hotel
Clarion Hotel & Conference Center Shepherdstown
Clarion Hotel & Conference Center Hotel Shepherdstown

Frequently asked questions

Does Clarion Hotel & Conference Center have a pool?

Yes, this property has an outdoor pool.

Is Clarion Hotel & Conference Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Clarion Hotel & Conference Center?

Self parking is free at this property.

What time is check-in at Clarion Hotel & Conference Center?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Clarion Hotel & Conference Center?

Check-out is at 11 AM.

Where is Clarion Hotel & Conference Center located?

Situated near the airport, this hotel is within a 15-minute walk of Elmwood Cemetery and Morgan's Grove Park. Shepherdstown Opera House and Shepherdstown Museum are also within 1 mi (2 km).

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Reviews

Clarion Hotel & Conference Center Reviews

7.8

Good

7.8

Cleanliness

8.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 62 out of 218 reviews
Rating 8 - Good. 80 out of 218 reviews
Rating 6 - Okay. 53 out of 218 reviews
Rating 4 - Poor. 20 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Really great bar in this hotel with solid food and drink offerings. Hotel facilities could use an update but overall good experience and very comfortable bed. Shepherdstown is a great little town to visit!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Heater needs service
Stayed 1 night in Feb 2020
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleasant.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I needed a room in Shepherdstown. This was the nicest hotel, but it is pretty worn. The rooms were clean and the staff was friendly, but the sheers were ripped to shreds. Yes, really completely ripped. Like there had been a cat in the room prior to our stay. I could not believe they'd put a customer in that room! Better to remove the sheers. The bathroom had seen far better days. The sink was terrible. It looked like someone had taken a hammer to it. Same with the electrical outlet; it was cracked in pieces and barely hanging to the wall. How much could that cost to replace? The bathtub grout could never get clean again. I didn't feel the place was dirty, and the painting in the room felt fresh, but the entire place felt dated and old.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was cheerful, kind and considerate. Very helpful and friendly. I really felt at home.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

JohnM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything is self-contained with restaurant, a real fitness center, etc. on site. Price was good too.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel staff was very good. Always professional and friendly. The room was clean but had peeling wallpaper and torn carpet and needed updating.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable

Nice quiet location close to downtown Shepherdstown. Comfortable bed.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bar and restaurant on site. Room was in poor condition.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for a wedding.

In town for a wedding and loved the fact that we could check in at noon to get ready. Front desk staff was nice. Rooms were clean and comfortable.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was nice and tucked away yet still very close to downtown. It was quiet despite a conference going on. The breakfast was tasty and filling and very reasonable cost.
Stayed 1 night in Sep 2019
Verified

8/10 Good

MR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well cleaned and stocked for an overnight stay, however, I do suggest management have routine touch ups done to cover markings what appears to be scrapes on the walls from possible guest luggage brushing against the paint leaving behind visible marks. The air conditioning was wonderful the room was well cool and comfortable and Ramsey's Tavern is the best margaritas freshly made and sizable!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Joyce

Not particularly senior citizen friendly. 2 lamps in room 116 were not working. Safety bars in the bathroom would have been nice. The toilet is low enough to function as a potty chair.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Robertobaggio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in people -- two bored teenagers -- when we arrived at 7 pm on Saturday, after 90 miles of biking, were outstandingly unhelpful. It took them three tries to give us working keys that opened the door to a room that was not already occupied by other customers. Not a good start. The hotel though was nice. Well appointed and comfortable. The bar/tavern is good, handy, and manned, or wo-manned, by very professional people serving comfort food in a comfortable place.
Stayed 1 night in May 2019
Verified

6/10 Okay

David

A night’s stay

So, I wanted to give a good review, but if I am honest my stay was mediocre. The bed was okay but not fantastic. The carpeting in the room was bunched up. The air conditioner was extremely loud which somewhat defeated the idea of a “quiet room’ that I asked for. The bathroom was small, but the toilet worked well and the shower had good water pressure although the curtains were close to the tub so they kept bumping into you during the shower. The room wasn’t terrible and there is not many choices for lodging in Shepardstown, but for the rate we paid I expected a better room with better amenities. I felt that the hotel was not a good value. I would stay there again in the future, but for the price they charge they need to upgrade the amenities.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and area. Near Harpers Ferry, WV, a National Historical site & Antiem Battle Ground in Maryland for the Civil War Battle ground.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Stayed here because it was convenient to the University I was giving a talk at the next morning. The room was nice and clean as one would expect. But the bathroom was dated and the TV was still analog, no digital TV in my room anyway. You have to pay for breakfast here, so if you are in a hurry it would be cheaper and easier to grab something at the coffee shop in Shepherdstown. I did enjoy the quite location of the hotel and the front desk people were pleasant and helpful.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed in the room. I had been going there on/off for several years and was shocked at the condition of the room. Maybe they are getting complacent thinking no one cares.... I won't stay there again - for the money there are places in Martinsburg that are much nicer and only 5-10 minuets further down the road. Here is what I sent the Management: 1. Walls were dirty - scars and marks from luggage and other unknown substances. 2. Room door handle was loose and hanging down - every other door handle on the floor was upright - should have been and easy fix and pretty obvious it needed repair. 3. Left closet door handle was almost off - once again - very obvious and should have been an easy repair. 4. Bathroom sink very cracked. 5. Bathtub faucet stuck out from the wall almost a quarter of an inch - why? Obviously not installed correctly.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bar and restaurant inside with a upscale feel.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Comfortable with pleasant staffing, what disappointed me with my experience here was the set of curtains on our first-floor window, which were torn into shreds. I told the front desk about it, nothing changed. Grant this was Thanksgiving weekend and maintenance staff might have been short. Also, breakfast is not worth the price, including the coffee, which does not include refills. The lobby offered complimentary coffee only one of our two mornings there.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Janette

Disliked: Staff & service, property conditions & facilities, room comfort
The location is great to spend time touring the history of Sheperdstown and Hapers Ferry. The hotel restaurant was highly rated so we decided to stay there for dinner. We arrived at little after 5:00 pm and were one of the first to arrive for dinner. Our waitress exhibited the behaviors of being under the influence, slurred speech, confusion and slow functioning. We waited for over 2 hours and only received one drink and a basket of rolls. When we ask to see the manager, the bartender was the manger and helped get our food prepared from the kitchen and brought it to the table. Another waiter there also helped. The food was very good but we did not get to leave the restaurant until over 3 and a half hours later. We were offered no discount on the bill. The shower was broken in our room the next morning. No water would come out of the faucet nor the shower when turned on. The girl at the desk said maintenance was not in yet and the only option was to move us to another room but she did not have one available at that time. We managed without a shower and when we returned late afternoon, the shower was repaired. Duck tape was used across the floor in front of the bathroom door to keep the separation from the carpet to the tile from being a hazard. There was no manager available when we checked out the next morning. We were offered a comment card to complete. No discount nor any incentive was offered. I will not return there on my next trip nor can I refer family and friends.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Staff friendly....especially housekeepers.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Wanda

Liked: Cleanliness, staff & service
Needs some updating. Carpet warn and stained lighting is too dim. The breakfast was around $10 per person and equivalent to the free breakfast at most hotels.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to AT when we needed to pick family up from their AT walk.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Comfortable, clean room. The only downer was that the restaurant was under renovation. Pub fare was very good. We were pleasantly surprised. Too bad it is so far off the interstate (about 20 minutes), but it is set in a nice community with plenty of restaurants of with varied menus in the area.
Stayed 1 night in Oct 2018