Skip to main content

Hotel Serrano

3.0 star property
Families find the perfect balance of relaxation and convenience at this welcoming retreat with pools and practical amenities for stress-free stays

Choose dates to view prices

Hotel Serrano offers a hearty breakfast buffet, dry cleaning, and laundry services. Guests enjoy in-room WiFi, an outdoor pool, and a kids' pool. Free self-parking adds convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
The current price is P2,480
P2,604 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Minibar, desk, blackout drapes, free WiFi

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Minibar, desk, blackout drapes, free WiFi

Basic Double Room

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Minibar, desk, blackout drapes, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, Jetted Tub

Minibar, desk, blackout drapes, free WiFi

Luxury Room, Jetted Tub

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Room

Minibar, desk, blackout drapes, free WiFi

Presidential Room

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Martins is home to Hotel Serrano. Visit our Martins travel guide
Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

What's nearby

  • Centro Cultural Antônio Justino de Oliveira
    57 min drive - 63.0 km

Restaurants

  • Família Castanhola
    8 min walk
  • Bistrô Bela Serra
    2 min walk
  • Papillon Creperie
    17 min walk
  • Tomar 1
    15 min walk
  • Center Bar
    15 min walk

About this property

Hotel Serrano

Property highlights
Hotel Serrano provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Tour/ticket assistance
Room features
All 91 rooms include comforts such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Restaurant
Pousada Aconchego da Serra
Martins
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
10.0 out of 10, Exceptional, 8 reviews
The price is P2,729
P2,865 total
includes taxes & fees
Apr 28 - Apr 29
Pousada Aconchego da Serra
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

Does Hotel Serrano have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Serrano?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on Apr 27, 2026 start from P2,480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serrano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

This hotel is in Martins.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Serrano Reviews

8.8

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 167 reviews
Rating 8 - Good. 50 out of 167 reviews
Rating 6 - Okay. 23 out of 167 reviews
Rating 4 - Poor. 4 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023
Verified

8/10 Good

José Anchieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe bom.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Taynara Dias da Silva

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, amenities
Natureza
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
O quarto estava muito cheiroso e arrumado!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Maria Cristina

O quarto estava confo
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026
Verified

8/10 Good

IVAN LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim.muito bom
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hildenor Lopes

Liked: Cleanliness, staff & service, amenities
Recomendo um ótimo lugar para descansar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonia Aldezita

Quarto, equipe e comodidades
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto mal localizado, paguei mais por um quarto escondido, sem varanda, apertado. Vale ressaltar que tudo funcionou bem. Café da manhã apenas até 09:30h da manhã, poderia ser até 10h, pelo menos. Equipe poderia ser mais atenciosa no check-in, dar mais detalhes da estrutura, etc.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo café manhã, quartos limpos e excelente atendimento dos funcionários. Ambiente muito arborizado com muitas frutas. Com certeza voltarei gostei do Hotel Serrano e da cidade de Martins.
Piscina do Hotel muito limpa e organizado
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Cristiana

No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Genilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luziene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dulceana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 de 10

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erika C D R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, maravilhoso, magnífico exuberante, irra

Muito boa, tempo bom Hotel maravilhoso
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Muito bom
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hospedagem dia das mães.

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
Stayed 1 night in May 2025
Verified

6/10 Okay

Renata P

Hotel precisa de manutenção

A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.
Stayed 1 night in May 2025
Verified

6/10 Okay

Divanete dos Santos Felix

Liked: Cleanliness, staff & service

Viagem

A estadia foi razoável, é preciso que renovem os colchões dos quartos, estão desgastados e desconfortáveis.
Stayed 2 nights in Apr 2025