Marrakesh-Tensift-El Haouz hotel rooms a the Relais & Chateaux

"The hotel was beautiful, comfortable, and had such a welcoming atmosphere thanks to the staff that made our trip feel extra special. A very special thank you to Karima for her kindness, professionalism, and attention to detail. She went above and beyond to make our stay memorable, and her warm hospitality really made a difference. We felt genuinely cared for throughout our visit. We would absolutely love to come back and recommend this hotel to anyone looking for a wonderful and relaxing experience."

"Amazing Hotel, nice rooms, excellent staff"

"Lovely Riad within walking distance of all major sites in the city, staff very attentive and helpful when asking for breakfast early and in the room"

"Room could do with some upgrades and TLC. Roof terrace there but almost derelict- no facilities on the roof, no soft drinks or service. Staff were great and could not fault their service at ground level. Amenities were not to a decent standard. 15-20 minute walk to the square and good location. "

"Amazing stay, would highly recommend. Breakfast was lovely and fresh omelettes were a nice surprise. They do not have a licence so if you like alcohol I’d suggest duty free. Place is spotless and staff very friendly and helpful. Walkable to the square, just perfect 😁"

"Règle générale cet établissement est bien. Nous avons toutefois eu un problème avec le coffre-fort dans la chambre qui n’ouvraient plus la veille de notre départ. Nous avons du mettre de la pression à la réception pour qui nous envoie le responsable qui demeure à l’extérieur de l’établissement…il est arrivé à 23:00 pour régler la problématique contenue que nous devions quitter l’hôtel à 6:00 a.m le lendemain matin. Nous avons trouvé aussi que l’entretien pourrait être beaucoup mieux à l’extérieur, il y à beaucoup de carrelage endommagé sur les trottoirs."

"C’est naturellement l’emplacement. Mais, du coté de la salle de bain, c’est désuet. Une douche dans un bain et que le pommeau de douche ne peux fournir assez d’eau pour te laver correctement. L’air conditionné devrait être changer, ca fait beaucoup de bruit pour rien. Par contre, le lit était confortable mais pas les oreillers."

"Excellent Hotel. Je le conseille a tous"

"For a city hotel this is quality. Roof top pool, restaurant amazing. I would of given 5stars but the bed and pillows far to hard and mattress topper needs to be thicker as my double bed was two singles pushed together. What is 5 stars are the staff all of them are so genuine. Special shout out goes to Samir keept bumping into him all over the hotel, so helpful and with a big smile on his face. "