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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Located in the heart of Marrakech, Novotel Marrakech Hivernage offers an upscale retreat for visitors. Guests enjoy rejuvenating spa treatments, connect with family over lunch at Bazz'art restaurant, and relax by the outdoor pool while children have fun in the arcade.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
The current price is P6,508
P7,370 total
includes taxes & fees
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

7.6 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 3 min walk - 0.3 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 10 min walk - 0.9 km
  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km

Getting around

  • Marrakech Central Station - 6 min drive
  • Menara Airport (RAK) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Nobu Marrakesh - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Comptoir Darna - ‬2 min walk

About this property

Novotel Marrakech Hivernage

Upscale family-friendly hotel near Jemaa el-Fnaa
Consider a stay at Novotel Marrakech Hivernage and take advantage of a terrace, a garden, and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Bazz'art, offers lunch and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • A vegetable garden, smoke-free premises, and an elevator
  • A front-desk safe, free newspapers, and luggage storage
Room features
All 112 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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  • Spa
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7.2 out of 10, Good, 319 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on Dec 13, 2025 start from P 6,508.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Marrakech Hivernage pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Marrakech Hivernage?

Check-out is at noon. Late check-out is available for MAD 500 (subject to availability).

Where is Novotel Marrakech Hivernage located?

This family-friendly Marrakech hotel is located near the airport, within 1 mi (2 km) of Bab El Djedid and Jemaa el-Fnaa. Majorelle Garden is 1.7 mi (2.7 km) away. Marrakech Central Station is 28 minutes by foot.

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Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a strategic place and it’s clean and accessible to people with special needs. Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through. Thank you Everyone for making our stay memorable.
Stayed 3 nights in Oct 2025

8/10 Good

Sajeda

Liked: Staff & service, property conditions & facilities
Staff were great and really helpful.
Stayed 2 nights in Jul 2025

8/10 Good

G

Liked: Cleanliness, staff & service, amenities
Property may need some maintenance. Staff are really helpful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay while visiting Marrakech.
Stayed 2 nights in May 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2025

8/10 Good

Jaymie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Stayed 4 nights in Jun 2025

8/10 Good

imtiaz

Liked: Cleanliness, staff & service
A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️
Stayed 7 nights in Aug 2025

6/10 Okay

warren

Good location, pool was great, rooms dated and check in took a while be prepared to wait
Stayed 4 nights in May 2025

10/10 Excellent

Bill

Liked: Staff & service, amenities, property conditions & facilities
Great busy area
Stayed 1 night in Apr 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities
Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)
Stayed 4 nights in Aug 2025

2/10 Terrible

Klarna

Disliked: Staff & service
Hello, I’m gonna put me on catastrophic
Stayed 8 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024

8/10 Good

Rajeswara

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was here for a business Trip, done for my needs
Stayed 2 nights in Mar 2025

10/10 Excellent

feraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place at the right price

Great location Great hotel
Stayed 3 nights in Sep 2023

8/10 Good

Ruby Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, nice people, near by everything and we really liked the room
Stayed 11 nights in Jun 2023

10/10 Excellent

Habib UL-Haq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aathavan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

Nzuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Stayed 4 nights in Feb 2025

4/10 Poor

Fawaz

Liked: Cleanliness, staff & service
Hotel office is getting renovated
Stayed 1 night in Oct 2024

8/10 Good

Adil Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Good facilities. Recommended.
Stayed 7 nights in Dec 2023

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony
Stayed 2 nights in Jan 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great

8/10 Good

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and nice Staff
Stayed 4 nights in Jan 2023