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"Reception was efficient and polite. Room good size with fantastic view of airport."

"great people, great room, great environment"

"The room was quite spacious and nice. Really enjoyrd our stay"

"Unfortunately, my experience at this hotel was extremely disappointing. Upon arrival, I was assigned a smoking room, even though I am not a smoker. The smell of smoke was overwhelming and completely unbearable. We immediately requested a room change, but our request was denied without any attempt to resolve the situation. At around three a.m., unable to sleep due to the strong odor, I went to the reception desk. Only then was I offered another room, but not before the receptionist argued with me, stating that I should not be complaining at that hour. What makes this even more unacceptable is that this second room could have been provided earlier, when we first complained, avoiding all the discomfort. The room floor was extremely dirty, clearly not properly cleaned, which raised serious concerns about hygiene and overall cleanliness. Breakfast was by far the worst I have ever had in a hotel. The scrambled eggs tasted old, as if they were from the previous day, and the food quality was very poor, with very limited variety. Honestly, among all the hotels I have stayed in during my travels, this was the worst experience of my life. I strongly do not recommend this hotel to anyone."

"We loved this place and really can't fault it. Everyone was really friendly and helpful, we arrived an hour early but we were able to check in. Our room was lovely and everything was spotless. The mini kitchen was great and the shower was really good. We loved the area too, it was a bit of a walk into the centre, but there is a really regular but service. The area was really smart and had a real village feel, with loads of good restaurants all around. If we return to Bergamo we would definitely stay in the same place."

"Staff"

"Once the temperature is selected, the shower water remains very constant, but its operation is not so intuitive: it took me 10 minutes to understand how to use it."

"Yes. Yes. We found everyone in this hotel go beyond regular service. It felt like our sanctuary. We loved it!"

"Lovely hotel. Great location "