"My husband and I stayed at this hotel for two days prior to boarding a cruise. We had an incredible stay. The communication with Marlene prior to our stay was exceptional. She answered all of my questions and arranged for transportation from the airport to the hotel and also to the cruise terminal for us. Orlando, our driver was amazing and very personable. We were able to communicate via a phone app that translated for both of us..We spoke no Italian and he spoke very little English but we managed to carry on a great conversation. Live technology. The staff at the hotel were excellent and so very helpful. They worked as a team. The on site restaurants food was of the highest quality. It was so phenomenal we ate all three main meals there. They also offered a lovely breakfast. This was definitely like finding a needle in a haystack for us. It is very rare to get service like this anymore. We are so happy we came across this little gem! We would highly recommend this hotel and would love to stay there again. It was also meticulously clean, large room and had a lovely pool and courtyard. "