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"Friendly staff and good services."

"This property is very special, in the heart of Mardin, close to everything in the old city and the family which runs the hotel is very welcoming and helpful - even beyond your stay they will go above and beyond to ensure you have a good journey."

"Very good "

"The location was perfect, the staff and breakfast was excellent In my opinion it is the best place to stay in"

"Great place and safe. Staff is welcoming and friendly."

"A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window."

"The hotel is in the historic center, walking distance most attractions. Polite staff, no issue with the room. They upgraded my reserved room. Breakfast is"

"Well first 2 best things about this property are the people who were outstanding and breakfast even though the tea was colder than I like. Hotel is kind of hard to find specially at night and in the rain but we did find it again thanks to the people. Property is a historical building. İt has immense potential but still lacking basic things than can make this an outstanding property. Bathroom seat not even attached. I did not even try to take a shower. İt needs an exhaust fan terribly perhaps higher floors do have it but bathroom smelled so bad. A/C unit i could not get it to heat the room. Perhaps I did not know how to operate it. The need to wash the sheets on nicer detergent they did not smell very nice. The also need to remove all of the carpeting on the rims and on the trace. No reason to cover beautiful historical floors. Otherwise nice location in the middle of 1000's of years of history. Very beautiful place. Walks and in and around the town is a slice of history."

"Located in the historic part of the city, this place is absolutely beautiful! The staff are incredibly friendly, especially Kadir, who goes above and beyond to help. The Abbara room is nice and cozy, although it feels a bit small for three people.There are a few areas for improvement. The soundproofing isn’t great, making it hard to relax with loud music coming from the street. The bathroom has its quirks too—it's a bit cramped and lacks proper ventilation. The shower is right in front of the door, which causes the bathroom to flood every time it’s used, and there’s no towel rack. Breakfast could definitely use some improvement as well. It’s also worth noting that the room isn’t cleaned every day, and when arriving at 5 PM, it was still being cleaned even though check-in was at 2 PM. Despite these little issues, the charm of the place and the warmth of the staff make for a really enjoyable stay!"