Marbella Old Town hotel rooms a the Kempinski Hotels & Resorts
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Top Marbella Old Town Hotel Reviews
Gran Marbella Resort & Beach Club
10/10 Excellent
"Superb experience from beginning to the end! Beautiful property with super friendly staff!! Highly recommended."
Iberostar Selection Marbella Coral Beach
10/10 Excellent
"Excellent experience. Nice place!"
Costa del Sol Glamping Village Fuengirola
10/10 Excellent
"We loved our stay. Great for children, very clean and safe. We thoroughly enjoyed and hoping to return soon"
Wyndham Grand Costa del Sol
10/10 Excellent
"2nd time here so that tells you all you need to know. Cracking value for what you pay. You do need a car to get around but I always do anyway. Reasonable food and drink prices at bars and restaurant, happy hours are a handy as well as the kids club! My only gripe and it’s a very minor thing is they only come and give the room a clean or change towels once every 4 or 5 days. And with a family of 4 it isn’t quite enough. The washing machine, dishwasher, oven, airdryer on balcony all make it so convenient and helps keep costs down. Will return again 100%"
La Villa Marbella
6/10 Okay
"The staff were excellent but there were dead cockroaches in the room and bathroom. The internet was not good. Thw room we were in, tje Lombok, was right behind the reception and entrance and besides that, being right next to a busy street was too noisy at night for sleep."
Hotel IPV Palace & Spa
4/10 Poor
"We did a two weeks vacation in Spain, and by far this is the most expensive hotel in the trip I had booked. The pool area and the hotel lobby is really nice and very well maintained. However, the staff are not helpful, at times not nice to converse with. Also VIP access is nothing on this hotel, they do not offer anything special for you. Also no amenities in the room. No shower caps, no boxed tissue, no slippers, no iron. Nothing at all. The facility seems like a time share hotel."
Occidental Puerto Banus
10/10 Excellent
"Great breakfast and location."
Benalma Hotel Costa del Sol
2/10 Terrible
"Oh boy, where do I start? 1. Check in was a fiasco. We specified non-handicap room when we booked. The first room that Fernando, the staff who checked us in, gave us, was of course, handicap. When we complained, he gave us another room, which is again, handicap. We complained again and he offered us a non-handicap room but it would be bigger, according to him so there will be an upgrade charge of 15 euros per night. We said yes but the room was next to a door being constructed and dust was all over, from the door handle to the floors. Worse, the room was not made. We have photos to prove. Rosa of housekeeping told us another room, same size that we booked, is available. We finally got the room that we paid for. Since the suggested upgrade did not happen, I specifically told Fernando that we should not incur added charge and he said he will make sure. When we checked out, guess what, the hotel was charging us for the upgrade. What??? When we told them what happened, they relented. 2. Staff was incompetent, specifically Fernando. Because of the check-in fiasco, he promised to send us a bottle of wine. We stayed 3 nights, but did we get the wine? NO! 3. Property was not clean. On day 2, ants started coming out of our sink. We have photos to prove. 4. Amenities were useless. Everything--- pool, sauna, spa, closes at 6 PM. There's a tub but no stopper so it's useless. Don't get fooled by this hotel's glitzy photos and ads. This hotel overpromises but severely underdelivers."
Hard Rock Hotel Marbella – Puerto Banús
10/10 Excellent
"Exceptional Service at the Hard Rock Hotel! ⭐⭐⭐⭐⭐ I recently stayed at the Hard Rock Hotel Marbella and I just had to leave a review to recognize two absolute standouts on the staff: Baya and Tyler. They truly made my stay unforgettable with their incredible customer service and patience. Baya was an absolute delight at the breakfast desk every single morning. No matter how busy it got, she greeted everyone with the most radiant, genuine smile. Starting the day with her warm energy set the perfect tone for my mornings. Tyler was equally amazing, constantly looking for ways to go above and beyond. His attentiveness and proactive attitude did not go unnoticed—he genuinely cares about the guest experience and it shows. Both of them demonstrated so much patience and a true passion for hospitality. It’s rare to find staff members this dedicated, and they are a massive asset to the Hard Rock team. Thank you, Baya and Tyler, for taking such great care of me! I can't wait to return."
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