Holiday Inn Express Hotel & Suites Trincity Trinidad Airport by IHG
8/10 Good
"The staff was helping and understanding. The room was very spacious and clean. I don't have anything bad to say I just didn't like my ground floor room because the handicap parking was right outside my window."
"I stayed at Palms for almost 1 month, so my experience would reflect that.
Professional accommodating staff.
24 hour staff/ security
Clean environment .
Access to swimming pool.
Central position.
Close to malls.
Access to food. A little expensive but acceptable in economic climate.
Please, please bring back breakfast bar
Lovely view of Northern range from my room.
Kettle and cups in rooms would be good."
"I was only there for a few hours between flights, and didn't use the full extend of what they offer, but the staff was very friendly and helpful. The room was clean and fresh."
"I don't usually write reviews, but Luxeley Hotel truly deserves one.
From check-in to check-out, everything was seamless. The customer service was exceptional and a special shout-out goes to Tania at the front desk. She is the definition of outstanding customer service. She was warm, professional, attentive to our needs, provided a tour of the facility and was genuinely caring. She made us feel welcomed from our very first conversation on the phone and that level of service continued throughout our stay.
The room was spotless, well-organized and thoughtfully prepared. Every detail was in place which made the stay even more comfortable and enjoyable. You can tell that pride is taken in maintaining both the property and the overall guest experience.
The breakfast buffet was also excellent with a great variety of options and quality food that exceeded expectations.
What I appreciated most was the peaceful atmosphere. Luxeley is the kind of place for people who appreciate quality, value a quiet environment and respect the property and those around them.
Our stay was everything I hoped it would be and more. I would not hesitate to return and would highly recommend Luxeley Hotel to anyone looking for comfort, excellent service and a truly relaxing experience.
Thank you to Tania and the entire Luxeley team for making our stay such a memorable one."
"Overall the stay was good, however my room did not have a window. The room was very clean and the beds were very comfortable. The staff is also very nice."
"The room was comfortable. Hot water took some time to come on. Breakfast was excellent!!! A special shoutout to Michelle (supervisor) for accommodating our requests and helping us through the check-in process. Downside: hotel maintenance is needed."
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