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Hotel Mack

3.0 star property
Discover your new go-to spot near Mannheim Water Tower with reliable tour assistance at your fingertips.

Choose dates to view prices

Close to Mannheim's Rosengarten Congress Centre, Hotel Mack offers a convenient retreat. Enjoy in-room WiFi, dry cleaning services, and helpful tour/ticket assistance while taking advantage of luggage storage and an elevator. With a front-desk safe and smoke-free premises, guests appreciate the hotel's overall condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
  • Room service

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Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: 6:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Guests are required to contact this property by telephone 1 day prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 40.0 per night

Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Hotel Mack pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14 per night.

What time is check-in at Hotel Mack?

Check-in start time: 9:00 AM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Mack?

Check-out is at 11:00 AM.

Where is Hotel Mack located?

Located in Oststadt, this hotel is within a 10-minute walk of Mannheim's Rosengarten Congress Centre, Wasserturm, and Mannheim Water Tower. Kunsthalle Mannheim and Planetarium Mannheim are also within 1 mi (2 km). Rosengarten Tram Stop is 8 minutes by foot and Lange Rötterstraße Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really nice, an old world building with interesting features. Parking was offsite but close by. Rooms were nice, clean and breakfast was good. A nice hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Spacious room. Nice location near the river
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Wilko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur TOP!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette und entgegenkommende Eigentümer, ruhig, sauber, alles top., habe mich willkommen gefühlt.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig, gemütlich und familiär
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, die Einrichtung des Zimmers (Suite) war im sehr positiven Sinne etwas spezielles. Da wurde mit Liebe zum Detail gearbeitet. Wir haben uns sehr wohl gefühlt.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Zustand der ganzen Anlage, Freundlichkeit der Mitarbeiter, zentrale aber ruhige Lage
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Kensai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Empfang und es wurden mir Zimmer zur Besichtigung und Auswahl angeboten.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war ausgezeichnat!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Tobias

Liked: Cleanliness, property conditions & facilities, room comfort

Soweit, so gut

Gute Betten, sehr gutes, renoviertes Bad, ordentliches Frühstück. Die Freundlichkeit des Personals an der Rezeption ist steigerungsfähig...
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herzlicher Empfang und nettes Personal. Unkompliziertes Ein- und Ausschecken. Bei sommmerlichen Temperaturen hätte eine kühlmöglichkeit für getränke auf dem zimmer zu einer sehr guten Bewertung geführt.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small sized property which felt like you were staying with family. Very helpful reception staff.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handtuch vom Vorgänger hing noch im Bad. Ansonsten sehr gutes Hotel mit sehr gutem Frühstück. Frischer Obsalat fehlt noch.
Stayed 1 night in Jul 2019
Verified

8/10 Good

marijke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

een gemakkelijk te bereiken hotel.

Het is een degelijk hotel. Je wordt vriendelijk ontvangen. De kamer was schoon, netjes en je kon er gemakkelijk zitten op bank en stoel. De bedden waren prima net als de badkamer. Het ontbijtbuffet gaf veel keuze mogelijkheden. Je kunt vanaf het station in 7 minuten met de tram bij dit hotel zijn. Het ligt ten opzichte van het National Theater en de Kunsthalle op loopafstand.De rivier de Nectar, de winkelstraat, Starbucks, een grote bio winkel en een uitstekend vegetarisch restaurant met een fijne tuin liggen allemaal op loopafstand. Kortom een prima hotel om in korte tijd het centrum van Mannheim te leren kennen.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens. Sauberkeit top. Freundliches Personal. Central und doch abseits. Jederzeit wieder
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3-Personen-Zimmer in einem sauberen Zustand. Wir haben nix zu bemängeln. Sehr nettes Personal, ausreichendes Frühstück. Wir können es nur empfehlen.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vom Bahnhof gut zu finde, gute ruhige Lage. Sehr freundliches Personal und gutes Frühstück. Perfekt für ein Wochenende
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Excelent, confortable And not expensive
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침 식사가 훌륭함
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

구름

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만하임 구도심에서 가까운 고픙스런 호텔

만하임 구도심에서 가까운 호텔로써 걸어서 다니기에 편안함. 가까운 곳에 트램이 있어 교통이 편리함. 하이델베르크로 바로 가는 트램을 탈 수 있어서 좋음. 주위가 번잡하지 않은 조용한 분위기였음. 무료주차하기 좋음. 만하임 여행에 추천하고 싶은 호텔.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

lene høy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel, kedelig morgenmad

Fint hotel. Preiswert. Dog meget kedelig og upersonlig morgenmad.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔하고 조용한 호텔

시내와 접근성도 좋고 청결했으며 조식이 맛있었다
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione buona, personale ottimo

Hotel carino in una ottima posizione, con parcheggio interno. Personale molto gentile e disponibile, sia alla reception che alla sala colazione. Camera pulita e accogliente. Mi sono trovato bene.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for anybody

The place was very nice and the staff was very pleasant and helpful. They are bilingual so it was very convientient
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, big room

Little further to city center than advertised