Beach Hotels in Manicouagan, Quebec

"The hotel itself was great. Clean, smooth stay, no issues. Unfortunately, the front desk experience was the complete opposite. The receptionist, Elizabeth, was extremely condescending and unhelpful. I arrived early on a quiet afternoon and was told “no” to early check-in with no explanation, despite rooms being available. Even when I offered to pay extra, she refused and spoke in a patronizing tone. After asking for a manager (who she said was unavailable but was actually nearby), she suddenly became able to accommodate me, something that could have been handled from the start. I understand policies, but the attitude and lack of basic customer service made this unnecessarily frustrating. Management should address this."

"Employée à l’arrivée et l’employé au départ très gentils; dame préposée au déjeuner très serviable, service hors pair "

"Everything was great except the floor was cracquing. It was just funny. "

"Staff was helpful with late checkin "

"The bathroom sink was clogged."