"Clean room and bathroom. Comfortable bed with soft linen.
Hot water shower available consistently.
Delicious buffet breakfast serving local and western taste.
Staff were always customer focused from the security team, the kitchen crew, housekeeping, and the front desk. Shout out to: Lucky, Ella, Cess-Mar, Angelo, Art, Kishia, Hanna, & Nisha. They were very attentive to their clients’ expectations and always rendering service with a smile. "
"No signs leading to SM mall. Sidewalk is not appropriate bc it has a tight curve among cars. There is a proper walkway but there is no signage and no way a guest could find it.
There was a minor earthquake and floor was swaying. There were no alerts or warnings for guests on upper floors. None of the staff were aware. "
"On arrival the staff was very friendly and efficient and i reached my room in no time. The room was larger than i expected and with a nice view over the city and SM right across the street. The room was fine, AC efficient, the bed perfect. The toilet room could use a new mirror but soft from that clean and fine.
I was too exhausted to go out for dinner and decided to try out the on house restaurant. I was the only guest there but the baby ribs with mashed potatoes were perfectly cooked, exactly what i was after this evening.
The breakfast was not included in my booking but it was possible to pay for it in the restaurant. The food offered was mostly, only(?), filippino, with chicken, rice and other dishes. The was brewed coffee which I think not that many were drinking because it seemed to have been brewed since time ago and been left standing. The morning coffee is important! There was also a dessert which I believe was made from coconut and like jelly. It was good."
"Staff are very warm and accommodating, breakfast is great....we just had trouble with the door of our room, the sensor/ lock mechanism was defective upon entrance to the room on day 1 of our stay. The maintenance people fixed it though but we needed to take a rest from an early morning flight from Manila. We just closed our eyes while they made pukpok here and there... All these things must be efficiently checked and maintained before clearing it for guest occupancy."
"This place is ideal if you are whole day away outside for tours and other businesses. I wont recommend this place if you will just stay inside all day long as their wifi is intermittent. Overall value for money is okay if you are in a tight budget exploring the city."
"Cozy stay. Comfortable bed. Nice AC. Hot shower water available. Hair dryer available. Good WiFi. Ample parking. Walking distance to shopping and restaurants. Note however: bring your own room slippers and hygiene kit. "