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Krystal Hotel

3.0 star property
Travelers fuel up with a hearty breakfast before heading to the nearby health club or exploring the attractions of Manaus Centro - a perfect start to any day

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Krystal Hotel sits in the center of Manaus Centro, where guests connect with in-room WiFi and start their day with a breakfast buffet. The multilingual staff helps arrange dry cleaning services and directs visitors to the nearby health club for a workout.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry
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May 24 - May 25
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Policies

Check-in

Check-in time starts at 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Krystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 12.00 per day.

What time is check-in at Krystal Hotel?

Check-in begins at 12:30 PM.

What time is check-out at Krystal Hotel?

Check-out is at 11:30 AM.

Where is Krystal Hotel located?

Located in Manaus Centro, this hotel is within a 5-minute walk of Companhia de ideias, Pinacoteca do Estado, and Museu de Arqueologia. Church of Our Lady of the Conception and Provincial Palace are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

8.0

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 73 reviews
Rating 8 - Good. 30 out of 73 reviews
Rating 6 - Okay. 24 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

Reviews

Verified

2/10 Terrible

Aguiar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo, faltou energia, não recomendo a ninguém

Péssimo,hotel de 100 anos atrás, café da manhã horrível, faltou energia devido à má instalação do local, tudo Velho. Qquer bordel de beira de estrada tem melhor estrutura. Não recomendo nem a meu pior inimigo.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel no centro de Manaus com boas instalações

Devido a um concurso que estava sendo realizado em Manaus no mesmo fim de semana da nossa estadia, este era um dos poucos hotéis disponíveis. Mas não há do que se queixar. As instalações são boas, a cama confortável e os funcionários são prestativos e atenciosos. Ainda ganhamos 2 bombons de cupuaçu de cortesia no primeiro dia.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

carlos

hotel barato

o local e bem no centro, local bom, porém a noite é perigoso, notei que a limpeza dos quartos deixava a desejar, logo na chegada somente um jogo de toalhas e somente 1 sabonetinho, café da manhã bem simples, básico, ar condicionado do quarto não dava conta.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
infelizmente por motivo de ordem pessoal tive que sair mais cedo do hotel
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Lene

Liked: Cleanliness, staff & service, room comfort
Udmærket til prisen.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good. But after sunset a very scary neighborhood.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pontos positivos e negativos

O hotel é confortável e com boa estrutura. O café da manhã é suficiente e com variedades, mas faltou servir mais alimentos típicos da região. O atendimento de todos da recepção poderia ser melhor e poderiam corrigir o fato da internet não funcionar no quarto 310. O hotel era limpo e o ar condicionado funcionava bem. A localização é boa mas não para quem vai precisar ir atrás de restaurantes à noite, pois são longes e tem muitos moradores de rua no caminho.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Tudo tranquilo, hotel localizado no centro, muito bom.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

As pessoas que atendem são agradáveis, local ruim

Roupas de cama e toalhas sujas, pareciam usadas. O atendente foi muito educado.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado, tranquilo.

Equipe prestativa, ambiente tranquilo e bem no centro da cidade. Gostei.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

MARCOS VENICIUS

Liked: Cleanliness, staff & service

Bom mais não tanto.

O hotel precisa se atualizar, pois o ar condicionado e velho, os móveis são antigos e com cheiro de mofo e cama e pequena para um casal.
Stayed 4 nights in Nov 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible experience

1. No shampoo, only a soap. No warm water to take a shower. Hair dryer is broken. 2. Breakfast only provides 3 kind breads, 2 kind fruits, 1 sausage, ham, cheese, coffee, orange juice, and some tea bags, that's all. 3. I arrived at 3am, and I ask the staff in the reception desk: could I check out at 6pm? The staff said ok. After the breakfast, another staff ask me to check out before 1pm. If I wanted to stay until 6 pm, she would charge the fee for another day.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito rapida, mas fiquei muito contente. Otimos serviços.
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Kaikki keskustassa menee kiinni klo. 19, joten varaudu esim. syömään ennen tätä.
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities

Bem Localizado

Me hospedei recentemente no Hotel,e gostei muito, é bem Localizado perto de tudo,serviço de recepção super competente,o café é bem simples mas tudo bem organizado e os funcionários são muito educados.
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel!

Otimo hotel! Muito bem localizado!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Manaus

Bonne expérience et tour intéressant sur le fleuve
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and central located Hotel

This hotel is very nice situated 2 minute’s walk from the theater Amazonia. I enjoyed the stay and the breakfast. The reception was always there to help and answer any questions you might have. Internet connection was good. Overall I recommend staying there.
Verified

6/10 Okay

Thais

Liked: Cleanliness, staff & service, room comfort

Custo x benefício

Hotel bom custo x benefício!! Banheiro antigo. A recepcionista uma graça, muito simpática! Local bem perigoso para sair a noite.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Boa Localização

Fácil acesso, ótima localização, equipe atenciosa...Apenas uma ressalva para o tamanho do box do chuveiro, que era muito apertado
Verified

8/10 Good

anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel no centro de Manaus

Hotel confortável localizado no centro de Manaus. Há restaurantes de comida típica de boa qualidade a poucos metros deste.
Verified

6/10 Okay

Matthias

Liked: Staff & service

Preis-Leistungsverhältnis stimmt

Bei der Ankunft wurden wir von einem aufgestellten Team begrüsst. Nach kurzer Dauer konnten wir (2 Ehepaare) die Zimmer übernehmen. Leider waren diese nicht auf der gleichen Etage, obwohl wir schon mehrere Wochen zuvor die Zimmer gebucht haben. Das war letztendlich aber kein Problem. Die Zimmer sind schon etwas klein, um viel Gepäck zu verstauen. Auch das Badezimmer bietet nicht viel Platz, um das Notwendigste zu verstauen. Als Hotel vor und nach einer Amazonasreise erfüllt es auf jeden Fall seinen Zweck. Leider hat in der ersten Nacht eine Familie über unserem Zimmer gewohnt, welche zu später Stunde laufend das Bett und den Tisch verschoben haben. Für Familien ist die Zimmergrösse schon etwas klein. Das Frühstücksbuffet ist ausreichend und wird laufend ergänzt. Die Aussicht auf der kleinen Dachterasse bietet einen kleinen Überblick auf die Umgebung.
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável no centro de Manaus.

À princípio ficamos decepcionadas e temerosas com a aparência do Hotel. Mas, ao entrar, fomos recebidas com muita simpatia pela Célia. Pessoa incrível que nos recebeu com um largo sorriso e nos colocou a vontade. Quarto limpo e amplo, chuveiro ótimo. Funcionários muito atenciosos. Recomendo e assino embaixo. Eunice, Rita e Cida.
Verified

10/10 Excellent

YASMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion

Recomiendo 100%
Verified

10/10 Excellent

Anthony I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for the World Cup

The hotel was nice and in a great location in the Centro. The service was excellent, buffet breakfast was good, and they maintained our room very clean. The price was almost five times the regular price because of the World Cup but this was true for every hotel everywhere. Overall, we were very satisfied with our stay.