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"I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading. The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom had a strong drainage smell and the tiles were not properly cleaned. While the staff were friendly, the condition of the property is far from what anyone would expect from a 4-star hotel. The rating and reviews online do not reflect the actual condition of this place. "

"Staff was super friendly at front desk very helpful. "

"The hotel had a calm and peaceful atmosphere, and the views were truly amazing."

"The amazing place that I have ever stayed in. Best view of himachal surrounded by hills covered in snow. It's overwhelming view. Rooms are so great inside out. Service was heart touching. Thank you for giving me a best experience in himachal. "

"Food is not at all good"

"Great place but expedia is providing misleading information on the hotel page."

"Good"

"Washroom cleanliness can be improved further. There were some stains on the couch. "