Mallabula Hotels

"Check in was smooth, upon entering our room the sofa bed was not made up at all for our children. Even though the front desk informed me it was. We only had two towels aswell. We booked and paid for 2 adults and 2 children. Front desk said they would send housekeeping. An hour and a half later we called again and were told housekeeping were aware. We went to dinner and upon our return bed was made up. For one child only. Sheets had black marks, hair and what appeared to be pink lipstick on them. Rang reception for a third time to inform them. 5 minutes later a knock on the door - the man handed me sheets to make the bed. I asked him to come in and have a look. He was surprised. We stripped the bed and re made it. He then had to go and source another pillow. Upon bedtime my children complained that the bed was uncomfortable. I tried it and all you could feel were the springs. This is a 4 star hotel. This was definately not 4 star. We are staying in a motel tonight and the beds, cleanliness are far above what we experienced at Rydges Newcastle. I wouldn’t waste your money on the buffet breakfast either. We went down at 9am. No hash browns. No pancakes. I was informed they had no more maple syrup for the day. Went to get cereal and there was no milk. Very basic, very average and not what I would except from Rydges hotels. Wouldn’t waste my money next time. Better places to stay. "

"Very clean, conveniently located accomodation in Nelson Bay - particularly well set up for families with the pool and games area."

"Clean and tidy. Short walking distance to shops, restaurants, cafes and the beach. Heated pool that would be nice when it's too cold to swim at the beach. Would stay again."

"Excellent location, staff are mostly friendly especially the room cleaning staff. We had a room on the 1st floor with partial sea view. It was roomy with a nice balcony in a very quiet location. love it! The breakfast and dinner were very nice too. The only downside was the mattress was a bit too soft but once we told the hotel, they offered to turn the mattress or change to another room. We'd definitely stay there again :-)"

"Very clean"

"Loved our huge room with wrap around veranda. Bed was comfortable, room was stocked with plenty of coffee, and the food at the pub was excellent. We could walk to the beach and other restaurants all very close."

"Clean room and great location. Always a great stay at Peninsula. See you again soon. "

"Clean spacious room "

"Great location "