Luxury Hotels in Malevizi, Crete

"Customer service here is absolutely 5 star the staff are amazing! The food here is fabulous even in the buffet. Oceana is exceptional. Mara in the buffet Breakfast and lunch is an absolute diamond The STAND OUT here is absolutely the staff and the food UNTIL you go to the gym and the Yoga Shala ….. just heavenly and a joy to workout / meditate. There are two great pools unfortunately both lacking a bit in ‘atmosphere’ and both very quiet however very relaxing. My suggestion would be to make the pelagos pool more of a music / chilled party vibe and the thalasos pool more relaxed and quiet. Another suggestion for improvement: I’ve never been to a 5 star where I’ve had to leave my restful lounger to line up for a drink. We found this very strange that there was NO bed service (even when tipping) to have had that would be nice. Alcoholic Drinks are not included in the à la carte unless paid for. I did enjoy a few speciality cocktails / wines and we paid additionally. The same for some top shelf including baileys. To have had these included would have been better and we would have been happy to pay more to stay if that was the case. All in all a great and welcome break with excellent service and we would return. "

" We had a really lovely stay at Out of the Blue Hotel in Crete. The location is absolutely wonderful — surrounded by beautiful beaches and stunning views. Our room was spacious and comfortable, and we were pleasantly surprised with a free upgrade on arrival, which made our stay even better. The reception and restaurant staff were exceptionally welcoming and friendly — they really made us feel at home from the moment we arrived. The only downside, and the reason for giving 4 instead of 5 stars, was the limited variety of meat options in the main restaurant. It would have been nice to have a bit more choice, especially towards the end of the season. We were also disappointed that we couldn’t get even one night at the à la carte restaurant, especially since the hotel was nearly closing for the season in late October. When we gave our feedback, the guest relations lady didn’t take it very well and rather bluntly mentioned that no other guests had complained about the limited meat options — we felt this was a bit rude and dismissive. Overall though, it’s a beautiful resort in a fantastic location with great staff. "

"The resort was really nice. Great food and amazing staff! However, though it was an all-inclusive resort, it did not make any sense at all why you had to purchase drinks after 11 PM, that includes soft drinks and liquor. Not sure why there is a time limit when it's an all-inclusive resort. "