Does Civitel Creta Beach have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

Is Civitel Creta Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Civitel Creta Beach?

Self parking is free at this property.

What time is check-in at Civitel Creta Beach?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Civitel Creta Beach?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Civitel Creta Beach?

Some rate plans available at this property are all-inclusive.

Where is Civitel Creta Beach located?

Located in Malevizi, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Pankritio Stadium, Nikos Kazantzakis Museum, and Venetian Walls. Hania Gate and Panayia Akrotiriani are also within 6 mi (10 km).

Civitel Creta Beach Reviews, Deals & Photos 2025

About the neighborhood

Located in Malevizi, Civitel Creta Beach is in the entertainment district and on the beach. Nikos Kazantzakis Museum and Natural History Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Hania Gate. Looking to enjoy an event or a game while in town? See what's going on at Pankritio Stadium. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

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10/10 Excellent

Mark

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was exceptional. Sorry we stayed here only for one night

Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Aug 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.

Stayed 10 nights in Jul 2025

10/10 Excellent

Sotirios

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

great property and staff

Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy Jayne

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.

Stayed 6 nights in May 2025

10/10 Excellent

Lucila

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!

Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveler

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with beach

Great hotel, but got quite noisy at night from a neighbouring development. I stayed only 1 night so not sure if this was a one-off event.

Stayed 1 night in May 2025

10/10 Excellent

Hannah

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.

Stayed 2 nights in Apr 2025

10/10 Excellent

Gerard

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.

Stayed 3 nights in Apr 2025

10/10 Excellent

andri

Sep 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient. Great and helpful stuff Great food

Stayed 6 nights in Sep 2024

10/10 Excellent

Alfonso

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities

The people were very friendly. I would recommend to anyone

Stayed 13 nights in Jun 2024

10/10 Excellent

Veronika

Jul 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the short walking distances to the beach, stores and bus stops. Its was on a perfect location. The service was wonderful and they helped us with everything we needed.

Stayed 7 nights in Jul 2024

10/10 Excellent

Vivien

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.

Stayed 7 nights in Apr 2025

6/10 Okay

DANIELLE

Jul 16, 2024

Liked: Staff & service

Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .

Stayed 1 night in Jul 2024

8/10 Good

Ioannis

May 10, 2024

Liked: Cleanliness, staff & service, room comfort

Excellent room Good breakfast Good location. The hotel gardens were not ready. There is no gym!!

Stayed 1 night in May 2024

4/10 Poor

Noe Cuellar

Oct 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.

Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

May 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!

Stayed 4 nights in May 2024

10/10 Excellent

Leanne

Apr 3, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.

Stayed 7 nights in Mar 2023

10/10 Excellent

John

Jun 25, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.

Stayed 6 nights in Jun 2023

8/10 Good

Yvette

Apr 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.

Stayed 7 nights in Mar 2022

10/10 Excellent

Andrew James

Jul 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!

Stayed 7 nights in Jul 2023

10/10 Excellent

richard

Oct 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.

Stayed 6 nights in Oct 2023

10/10 Excellent

Annemieke

May 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!

Stayed 8 nights in Apr 2023

4/10 Poor

Irene

Apr 16, 2024

Liked: Cleanliness

Disliked: Staff & service

The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!

Stayed 3 nights in Apr 2024

2/10 Terrible

Petros

Jul 14, 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.

Stayed 2 nights in Jul 2024

6/10 Okay

Petra

Aug 16, 2025

In die Jahre gekommenes Hotel, saubere Bungalows mit dringendem Renovierungsbedarf im Bad (Duschkopf ohne Halterung, Handtuchstange fällt herunter) Essensauswahl nicht besonders, in Warmhaltebehältern präsentiert. Wenig frische Zubereitung, wenig lokale Küche. Schade! Minibar im Zimmer (all inclusive!) enthält nur Wasser und zu Beginn zwei Limonaden und wird nicht nachgefüllt. Safe muss für €3 pro Tag zusätzlich bezahlt werden, man erhält einen Schlüssel, unpraktisch! Insgesamt stimmte für mich das Preis-Leistung-Verhältnis nicht und den "Umgangston", z.B. "bei Verlust des Badetuchs Gebühr von 15€" kenne ich so nicht. Die Lage mit schönem Sandstrand und Bushaltestelle vor der Tür war für mich das Schönste. Empfehlen möchte ich dieses Hotel nicht.

Stayed 10 nights in Aug 2025

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