Malalcahuello National Reserve Trips (flight + hotel)

Hotel is centrally located and the staff was very kind. There were just a few things off about this property. I guess I should have realized before I booked. I knew there was no check in after 10pm but I didn’t realize that meant there was nobody on staff after 10pm. As a solo traveler that made me uncomfortable. Secondly when I first walked into the lobby I could smell a musty water smell. My room was fine the bed was very comfortable but there were rust stains in the bathroom under the sink areas. The hallways are a dark matted black. In my room there was an electric panel or circuit box just open or exposed. Again not a big deal but It just is missing a level of care or finesse. There’s nothing inherently bad about it but the photos are a bit misleading.

Everything about this hotel is first rate...from the very helpful people at the front desk to the size and charm of the rooms. Everything is excellent.