Makino Shiratani Onsen Hotels

"CLEAN POLITE STAFF WELL LOCATED"

"Convenient, clean, efficient staff, good breakfast."

"Amazing and helpful staff, thank you!"

"Very nice stay with our dogs in this beautiful house. Thank you very much for welcoming us."

"This place was an experience. The staff were so nice and friendly. The room was romantic and comfortable. The food was authentic Japanese style. We loved it!"

"Room was clean and staff were friendly and helpful with arranging taxis. Hotel location makes it hard to access purely with public transport and walking."

"Great place to stay. Just 20 seconds to the station."

"客室がきれいでした。 シャワーだけでなく浴槽があれば最高です。"

"Great location"

"Good location and excellent service!"

"チェックインに待たされる　部屋は広く快適　ただし設備は旧式　キースイッチを抜くとすぐ消灯　給湯の混合は手動のため止めるたびに再調整"

"My Japanese style room was perfect, I would have stayed there so much more !! Incredible view of the city and mountains from the balcony and room"

"周囲に食事出来る施設がほとんどないのに、食事の提供がない。自転車で琵琶湖一周していたが、朝食が出ないのでおにぎりを買うために自転車往復6.6km走らざるをえなかった。また自転車で近くの気軽に夕食が食べれる所は１軒しかない。更に普通の宿ならあると思っていたタオルや浴衣の提供がないのも驚いた。"

"main door access code was not easy to get as the instructions was not clear and straightforward for that, no staff could help at that time which was in the pretty cold night, there was no air cond. inside untill we entered the room, and the hot shower water was not supplied after 3rd family member finish it that 2 families couldn't take a shower in that cold night"