Maine Highlands hotel rooms a the Best Western

"Very friendly and helpful staff!"

"Great service at the desk for late check in. Simple and made sure we didn’t need anything before heading to the room. "

"Rooms was very dusty and almost sticky like it had been damp. Breakfast was very good tho "

"Clean rooms, great location"

"When we arrived to this property and saw the accommodations we felt that the online pictures were very misleading. The only space at this hotel that was nice and accurately represents the pictures was the front lobby. The pictures online of the pool made it look inviting and fun for families, however after arriving we were disgusted with the amount of mildew on the windows. The colour of the water was a little off. We were travelling as a group and booked 3 rooms. The beds were incredibly small, one of our rooms did not have a working t.v, and we had to unclog our shower ourselves because the hotel only had 1 employee to manage the entire hotel. Since we were arriving late and were travelling with many children we chose to stay at this hotel but will never book this spot again. I do feel the 1 employee was kind and tried to help us, but it is difficult to tend to all of the needs of every customer. Do not be fooled by the beautiful chandelier in the lobby as it is a misrepresentation of the hotel. "

"Our room was very clean The staff was happy and friendly Lisa works in the breakfast area. It was stopless She was right there when the coffee pot ran out with a fresh one. Lisa help with making my waffle. She was lovely "

"Room clean, staff friendly, close to restaurants "

"Parking is a challenge to say the least. You have to pay for parking at the airport. They will validate a portion apparently ? Also they charge you a daily service fee. Not sure what it is for. But apperently it’s “required”now. From new managers. It’s not clear you will get charged that The carpet on the rooms are old. There was no hand soap but just body wash. It feels like they are cutting corners wherever. The luggage carts are so old and heavy. And get stuck easily in the elevator. The pavement walk way has cracks and dips from airport to the hotel but only on the hotel half . It doesn’t smell fresh. The pool is out of service. "

"very comfortable and quiet. the convenience to shopping and restaurants is very good!"