Family friendly Hotels in Mahasenpura, Thissamaharama

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no...

"The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable. The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. "

"We had a wonderful stay. We particularly loved the home cooked meals & beautiful landscapes. The staff were very friendly and accommodating. They helped book our safari and packed us a breakfast to take with us for the day. I would definitely stay here again!"

"Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either. "

"Clean and well maintained property. Nice staff and great food options at the hotel. Keep up the great service!!! 👌👍"

"the property was beautiful, rooms were clean and staff very friendly. we were lucky enough to see an elephant walk through the resort. the resort organised our safari to Yala and its a great experience the driver/guide was very knowledgeable and made the experience. we also did the dune dining experience which was magical and the team made it so special. would recommend this resort and would come back here again "