Madonna della Neve Hotels

"Room is clean but small and basic. Location is very close to the train station but a little far from the old city. The staff at the reception is friendly but not speaking English. "

"Lovely little hotel in good location. Staff were very helpful. Rooms were clean and tidy. Only issue was breakfast. There didn’t seem to be enough staff to cope with the number of guests with tables left full of dishes and nowhere to sit. Food , crockery and glasses were also not available. Otherwise ok."

"The Alfred Hotel was perfect for a two night visit to Monaco, and would indeed be great for longer too. Recently refurbished everything was clean, tidy and presentable - everything you would want for your stay. The staff were all very friendly, helpful and nothing seemed too much trouble - they let us leave our bags with them for the final day too letting us collect them in the evening. The hotel is centrally situated with everywhere in Monaco within walking distance - although it is quite steep with hills and steps. The station is around 5 minutes away with a lift down to the Marina if you prefer. Alfred Hotels Monaco was perfect for our stay and will definitely return."

"Location, room, staff, kindness, view"

"Yes"

"The room was great the lady at the counter was nice and beautiful it was the best hotel ive ever been to"

"Friendly team"

"I booked Sara Riviera through Hotels.com for 5 guests based on the photos and description. Unfortunately, the property did not match the listing and was not suitable for our group. Upon arrival, the room was significantly smaller than advertised and lacked adequate sleeping arrangements for 5 people. The layout was cramped and impractical for a group stay. The property was also not clean at check-in, which was concerning. In addition, there were safety issues, including poor lighting in the open/walking areas, making it unsafe to navigate at night. Accessibility was another issue. One member of our party has a medical condition affecting mobility, and the property’s layout and lack of accommodations made it unsafe and not conducive for guests with physical limitations. I contacted Hotels.com immediately upon arrival to report these issues and request cancellation. The property refused a refund, and we were forced to stay one night out of necessity before securing alternative accommodations the next day. This property may work for fewer guests with low expectations, but it is misleadingly advertised and not appropriate for groups, guests with accessibility needs, or anyone prioritizing cleanliness and safety. "

"Room was spotless, the staff were very helpful and the spa was clean and tidy."