"Property is brand new - it’s very nice. Staff everywhere go above and beyond - in terms of staff trying to help 100 out of 10 :).
What could be better (I am sure will be) - spa not open as hotel new."
"Beautiful hotel in secluded location. Lovely view from sea view rooms. Both restaurants were great and the Michelin star one is a real foodie experience. Cannot fault the hotel and will return, very friendly staff.
Also one of the best breakfasts we have ever had anywhere in the world!"
"We had a wonderful stay. The staff went above and beyond to make us feel welcome, personalized, and took care of all requests. The grounds are beautiful and the location was ideal, within walking distance of the coastal town of Baja Sardinia. We would definitely return."
"The most horrible travel experience I’ve ever had
8 of us planned this trip together as family reunion
The rooms were so moldy and dirty that my brother and his fiancé had to leave before midnight they couldn’t even sleep in the room. The mold smell made them so sick.
My personal room of the other three had the mold, but not as bad as the other two so my daughter-in-law and my two grandchildren and my friend we all slept in my room
Prior to this, we all went to the front desk to describe our problem and a room attendant with a bottle of Febreze came to spray the room. How is it supposed to kill the mold?
We went back to the front desk again, explaining our concerns with the mold and they said they’ve already upgraded us. This is not true. Our room has not been moved.
The dining experience is hard to find the words, the lunch menu, which looked lovely. We all went to order our lunch and they were told they only have pizza available then we went to order cocktails and then we’re told they don’t have the ingredients to fix multiple bar requests
After still trying to change our rooms, we thought well let’s go to dinner. Only a buffet was available. The food was cold. The meat was dry bugs in her water. Glasses, disgusting is the only word I can think of.
I have never seen such a lack of concern for your
This is definitely not a property I could ever recommend I’ve been in the hotel business many many years and this was an experience. I’ll never forget."
"Hotel is in the middle of nowhere.
It is a slightly odd feeling in May because most of the place is deserted.
The beach club wasn't open once and you are around a 25min walk in to the town.
Word to the wise - have a hire car.
We both paid extra for a deep tissue massage which it absolutely wasn't. Spa are is nice.
Staff friendly and breakfast is decent."
"On the website it said that the private beach was open starting May (no specified date) but we found out when we got here that it doesn’t open until after we leave (May 22). This was a major factor when we chose to book. We did go on a boat excursion and to a different beach the last two days there, so this closure was not solely based on weather. Very big let down. Otherwise, the place was clean and the staff were exceptional. In the area, It’s difficult to find shopping/food without spending a ton of money. A car is absolutely necessary unless you want to spend a ton on taxis. "
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