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Hi-Way Units Motel

3.5 star property

Choose dates to view prices

Hi-Way Units Motel provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
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Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Does Hi-Way Units Motel have a pool?

Yes, this property has an outdoor pool.

Is Hi-Way Units Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 10 per day.

What time is check-in at Hi-Way Units Motel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hi-Way Units Motel?

Check-out is at 10 AM.

Where is Hi-Way Units Motel located?

Located in West Mackay, this apartment building is within a 15-minute walk of Mackay Regional Botanic Gardens and Pioneer Valley. Ooralea Racecourse and Mackay Leisure Centre are also within 2 mi (3 km). Mackay Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

6.0

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 17 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, room comfort

Great rooms for families

The rooms were spacious but much in need of updating
Stayed 2 nights in Jun 2020
Verified

8/10 Good

Sharyne

Liked: Cleanliness, amenities
Pleasant and clean. Friendly staff. Only down fall was the noisy traffic from the highway
Stayed 2 nights in Jun 2020
Verified

2/10 Terrible

Kellie

Disliked: Cleanliness, amenities
No hardwired smoke detector in room only empty place where battery one should be and windows have bars on them. I would think this would be illegal!! Hot and cold taps in kitchen wrong way round. Laundry was filthy and had to ask to have machine cleaned before I could use it. General room was grotty and bowls in cupboard. Highly disappointed
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The studio aspect, everything else was good. Staff was friendly and helpful
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Great place and close to city. Nice spot for setting up base
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Friendly check in. Very loud with traffic from the highway and could hear people next door. Bed was uncomfortable and overall it was outdated. The air con was locked at 25 degrees which made the room too warm.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to get to. Friendly welcome from staff and neat and tidy facilities.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Justine

Liked: Cleanliness, staff & service, room comfort

Nice and comfy

Nice place. Comfy beds. A bit aged and they had toys in the pool but when my grandkids wanted to play with them they told them they were not allowed as it was dangerous. If this is the case then don’t put them in the pool.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice place to stay and friendly staff. Great location
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are three lawn bowlers, and have stayed here every year for the past 3/4 years, and will continue to stay here as long as we are able to bowl, and keep coming back to Mackay. We are always warmly welcomed.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms

We stayed here one night passing through and we were pleasantly surprised. The room was well priced and very spacious, the beds were comfy and clean. The bathroom was clean and functional with plenty of hot water available. The ONLY drawback was the presence of road noise however this did settle down through the night. We certainly slept well and felt safe.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

Very Clean, comfortable beds and very friendly office staff, would stay again no question
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again value for money. Staff are friendly and welcoming. Neat family rooms with sufficient space.
Stayed 4 nights in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean and comfortable. would stay there again
Stayed 14 nights in Dec 2017
Verified

8/10 Good

peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy with a family to access and very comfortable.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice budget option for families on a budget, facilities are aged, but clean and tidy. The 2 bedroom unit had a queen and single bed in the back room, and another queen and single bed in the main room that's shared with the kitchen, lounge and dining areas. Good location on Nebo Road, with easy access.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good nice people enjoyed our stay in Mackay clean and tidy thanking you very much
Stayed 5 nights in Aug 2017
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Noisy locations

Lounge had no support. Beds and pillows hard and uncomfortable. Extremely noisy location at intersection on highway.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable beds.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort

Great overnight location for large family

Comfortable, affordable and friendly staff.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Easy to find. Friendly management

Not knowing the town it was easy to find and managers were very happy to accomodate our needs
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room clean, tidy and laid out well. Staff where not very friendly.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018