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"The staff are super friendly and helpful, which is really the biggest draw...plus the view. From our room, you could see the river and the Andes - it was amazing to wake up and open the windows to that sight. There is an elevator, which is a plus and not something every hotel in the area has. There is a sizeable breakfast buffet and you can also order eggs to your preference. There's a water cooler in the lobby for refilling water bottles and they have complimentary umbrellas as well. The entrance to the hot spring They were originally going to meet us at the train station, but our train was delayed, so they sent a message after we departed informing us that we would have to make it to the hotel ourselves. We were also only given one bath towel for 2 people, and when I went to the lobby to request another one, they told me I'd have to wait an hour as they were currently doing laundry, but they would bring it to our room - they never brought us the 2nd towel. The last thing that could really use improving is that there was no hot water...we ran the shower for probably 5 minutes to see if it would warm up, but it was ice cold, and stayed ice cold through 2 people showering. So an ice cold shower without a towel was not the most fun. On the plus side, they have blow dryers so we were able to dry off and warm up that way. "

"La atención en el desayuno no fue buena. Sin embargo el Hotel espectacular, la atención del personal extraordinaria principalmente Moisés, el hizo la diferencia con nuestra estadía!!!!"

"very fresh and organic breakfast, helpful staff, nice view , close to everything love it "

"The staff was extremely helpful and they even helped us carry our luggage to the train station. "

"Looks like house converted to hotel. Very small namesake breakfast. Rooms were small and cramped "

"Nice view"

"Excellent hotel "

"Room was nice but very hot. Had a portable AC init brought in."

"Nice spot to stay before the big hike "