Macarthur hotel rooms a the Metro Hospitality Group

"Clean Staff unhelpful Phone didn’t work no way to contact reception Electric jug did not work."

"This hotel was amazing! Great views, incredible staff and wonderful service."

"The property is ok, but the services are not good as aspected, with broken elevators and coffee machines. My wife lost her white color coat when the hotel the room cleaning staff mistakenly collected the white coat with hotel white towels together and never return to us. "

"Room was comfortable, staff was nice, lobby bar was ok. Location was great for sightseeing. "

"Awesome location in central Sydney close to trains and trams. Lots of food options around the hotel to. "

"The property is well maintained however the carpet and the bathroom are showing its age. I think the hotel should replace some of the faucets and the carpeting in the room. All and all it's a great hotel. No doubt "

"The location to the airport is excellent but the reception staff were unwelcoming, unfriendly and didn't even smile! Plus I'd booked a "Double Queen sized room - Superior" and the window looked out at a carpark and more rooms only! A miserable outlook, making me thankful that I was only staying over night to catch my next flight. The room was actually hot when I arrived, so I needed to turn the aircon on freezing/high - the room did cool fairly fast but surely they should have had this cooled before my arrival at 9pm at night! The condition of the room/amenities/cleanliness/other facilities, and particularly location to airport was great."

"Great location for cruise departure. Very service oriented, top notch. Opal card is a good transportation option. Safe and very clean Sydney."

"We let them know our flight landed at 9am and they had our room ready when we arrived. The staff was very attentive, helpful, and friendly. The amenities were great. The location was walking distance to everything, including all area transportation options, including the cruise port. Breakfast was an amazing assortment and delicious. We will definitely stay again if we travel to Sydney again. "