Lunigiana hotel rooms a the Independent

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Beautiful property, full of history and culture. Staff at Castello have been exceptional, friendly and attentive. 5/5 for cleanliness and food. Pool is quite clean and well equipped for relaxing. Would highly recommend :-)"

"This is a jewel! Very nicely decorated, safe, helpful staff and a wonderful breakfast! "

"Great courteous genuine host. Wonderful village atmosphere to live with kids. More of a farm experience. Few downside worth to mention 1. Far away from locality with steep hill to get there and road condition is very poor easily damage car underbody if one is not careful. 2. Due to that, once you are there you are pretty much locked and spend most of the time in n and around property as nothing else is nearby. 3. There are few insects even scorpions you could eventually find in the room which could make this place not suitable for small kids. "