Lüneburg Heath hotel rooms a the Independent

"Spacious room in a great location. The breakfast was very enjoyable, and we slept well in our beds. Requesting an extra pillow was no problem. Very service minded and friendly staff. The only downside was the non-functioning pool and the somewhat outdated fitness facilities. A lot of the machines were down due to maintenance issues."

"Lüneburg ist immer eine Reise wert und das Hotel ist sehr zentral gelegen, toller Empfang, saubere Zimmer- vielleicht etwas in die Jahre gekommen, aber zweckmäßig- viele Ablagen. Das Parkhaus ist klein, aber bis jetzt hatten wir immer einen Parkplatz bekommen. Ganz toll die Minibar ist inklusive und die Leckerlis ( Stuten, Weingummi, Obst, Getränke ) beim Empfang. Wir kommen auf jeden Fall wieder..."

"The staff was very nice specially Mustafa. Very polite and accommodating. The room is spacious, great bathroom, very nice shower. Short walk to Celle downtown. The hotel is right next to a park. "

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"Interesting neighborhood built in the 1500's"

"Hotel was modern and clean"

"Excellent staff & nice hotel could do with fan in room or aircon "

"Great hotel, would have rated 5 stars but we stayed there on a Monday - restaurants closed, limited dinner options in the bar lounge. Long wait for everything. Beverage prices excessive for the quality (e.g., Grauburgunder by the glass @ EUR 11/100ml would have to be remarkable; the wine on offer was of low complexity, flat, not fresh)"