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"Clean room , safe and nice A/C"

"Everything perfect"

"Rooms were so clean the staff is so friendly even have a mini scavenger hunt for the kids in the hotel. So convenient staying right by the village literally a few minute walk to EVERYTHING. "

"Staff were nuce and knowledgeable. Room was well appointed. The patio had a beautiful vuew of Big Bear lake. "

"The guy that checked us in was great and quick, even remember us from when we stayed there last year at the same time. They have security on the property at night and we felt same leaving my truck with what I had on the trailer safe. This is my go to now whenever I am in this area"

"Fabulous "

"VERY CLEAN AND QUIET GREAT STAFF "

"Just stayed at The Burgundy (formerly the Black Forest Lodge) and had such a great experience from start to finish. Huge shoutout to Josh and Jordan — their hospitality truly made the stay next level. Super welcoming, helpful, and genuinely cared about making sure everything was perfect. We stayed in the family suite, which was incredibly comfy and cozy. The fireplace + jacuzzi combo right in the bedroom in front of the TV was a total game changer — perfect for relaxing after a long day. The whole room had that warm mountain lodge vibe that makes you instantly feel at home. The property has some really cool and unique touches too, like a fireplace made from an old recycled boat, which was such a fun and creative detail. There’s also a heated spa, ample parking space, and a free continental breakfast that was a great way to start the day. One of my favorite surprises was the old school Nintendo in the lobby — such a fun throwback and a great touch for families and kids (and kids at heart). Plus, being walking distance to the village made it super convenient for shopping, dining, and exploring. Overall, cozy, unique, and full of character with amazing service. Highly recommend and will definitely be back!I’m "

"The best "