"Booked a city view room…it faced the hotel parking lot and the back of the mall (4th floor). The room was clean, I did not use housekeeping. The hotel for the most part was clean despite stains on the outside couches that face the harbor. Breakfast was not good at all. I took a few boxes of cereal. When checking in the young ladies who worked mornings were nice and polite. The young ladies who worked afternoon/evenings were not as welcoming. I notice non black guests were tended to more and greeted immediately when leaving and exiting the hotel. Myself…not so much, unless I spoke first. If you need a taxi I recommend walking to the entrance of the outside mall/plaza which is directly across the street. The hotel will recommend you call redcap/redcab (I forgot the name) and they charge 3x the amount then the locals. I paid $11 one way to the airport compared to $30 with their recommendation. Also the hotel sells snacks for outrageous prices. On the last day of my visit I found out there is a market in the plaza across the street. They asked me did the hotel give me a flyer to visit them (they did not)…apparently the hotel promised the locals they would support them when they opened but it appears they have not kept their end of the deal. This was a last minute trip so I booked here but if you have more time to search, look elsewhere. "