Hotels near Lotte Department Store Busan Main Branch

"Old facility "

"AC worked well, kitchen was nice to have for water and coffee. But the water leak on the bathroom floor was bothersome. Was afraid we might slip and get hurt. Otherwise decent location, nice staff. "

"It had a nice buffet breakfast. There were a couple of issues with our room - the shower door wouldn’t stay shut and had to be held shut by hand during the shower. One of the electrical outlets didn’t work. We were able to manage though without having to change rooms after settling in. We liked the central location of the hotel. "

"We stayed 8 nights and had the best experience! The staff was kind and helpful with any recommendations including when my daughter got sick and needed to see doctor. The room was always clean and comfortable with plenty of space for 3 adults. We also enjoyed the breakfast and lunch buffet when we needed a quick easy meal and didn’t want to go out. We were very happy with our stay and would recommend this hotel to anyone! It was a great location in walking distance to everything! "

"Great place, would definitely stay there again. Staff were amazing and helpful"

"Decent breakfast, room clean "

"Ok location, "

"It was unfortunate things continued go wrong throughout our entire stay. Even before checking in, I got a message letting me know their elevator wasn’t working so their staff would be helping us carry our luggage up to our room. When we got there, their main entrance was blocked off and we had to walk up a tiny side alley to get to the front desk. It did not feel like a “hotel”. During our stay, there were so many issues including the WiFi not working that we had to call the front desk multiple times. The staff gave us a small credit to offset the inconvenience but in comparison to the disappointing stay, I wouldn’t recommend this place to anyone unless there is a general major overhaul."

"This hotel has certain rules that travelers should be aware of before booking. 1. Hotel only issues one room card for each room. When guests leave with the room card, power to all appliances including refrigerator is cut off. Yes, all frozen items will melt if there is any. 2. Guests are not supposed to wear shoes in the room while the floor does not look clean. The room will only be cleaned if requested. 3. There are only two wall hooks and two hangers for two bathrobes in the whole room. There is no closet or rack to hang clothes. And there is no drawer pr luggage stand. Interestingly, there is another rule that no “heavy bags” are allowed on the table. So, you can use the two chairs as make shift luggage stand. The other option is the floor. 4. The bathroom sliding door has a top track but the bottom is only kept in place with a door stop. The door cannot be opened from inside as it needs to be positioned at a tight space between the wall and the door stop to be opened. Make sure you have someone open the door after you finish using the bathroom. 5. Check in time is 6pm. 6. No outside food is allowed at the dinning areas of the lobby even though the hotel does not have a restaurant. If guests use the two chairs in their room as make shift luggage stand, they can only eat snacks or food while standing in their room. The stay in this hotel has been challenging. I hope I do not see these rules again in other hotels for rest of my trip in Korea."