"This was an unacceptable check-in experience, especially for what they charge per night. O
After a six-hour drive, we arrived around 7–8 PM to find the front desk closed, the property dark, and no staff available. There were no clear after-hours check-in instructions provided in advance—our Expedia confirmation only listed a 4 PM check-in time, with nothing about what to do if arriving later.
We called both the main number and the after-hours line multiple times and received no response. It was cold, raining, and the property is in a remote mountain area with very limited nearby options. Exhausted and unsure what to do, we did not feel comfortable waiting in a dark, empty parking lot with no way to access the room, so we had to find alternative lodging for the night.
The next day, we were told the key had been left in an envelope and that there was a note on the door. That may be their process, but it was not clearly communicated, not visible in the moment, and not a reasonable expectation after a long day of travel in poor conditions. For a property at this price point, check-in should be straightforward, well-lit, and clearly communicated in advance—not dependent on finding a note on a dark door.
To make matters worse, the property has denied a refund, claiming the issue did not occur, and redirected responsibility to Expedia, while Expedia says the property must approve the refund. We are now stuck in the middle despite being unable to access the room we paid for."
"These hotel rooms have not been renovated or re-carpeted since the Bush Administration. There are no mini fridges and only a microwave in the lobby. If it were really cheap it would be kitschy and fun. But it wasn’t much less expensive than the much nicer Sugarloaf Hotel up the bunny hill. The bar was great as was the food - but nowhere to get breakfast before hitting the hill. Very close to the feeder chair, but so are all of the condo’s etc that are available on Air BnB. "
Commune with nature and explore the great outdoors at Mont Gosford during your travels in St-Augustin-de-Woburn. Wander the parks or discover the area's mountain views.
You can take time to visit Grand tour du lac Megantic during your travels to Lac-Megantic. Stroll along the lakeside or experience the area's entertainment venues.
After visiting Lac-Megantic Tourist Office, make a plan to see the other sights and activities in Lac-Megantic. Stroll along the lakeside or experience the area's entertainment venues.
Explore the great outdoors at Chaudiere River Park, a lovely green space in Lac-Megantic. Amble around the area's lakeside or experience its entertainment venues.
Long Pond is located in Eustis. Eustis is home to 28 hotels and other accommodations, so you can find something that's perfect for your stay.
Where is the best place to stay close to Long Pond?
Sugarloaf Mountain Hotel is one of the top choices for your stay based on our traveler data, and this hotel offers a golf course and a restaurant. You'll find it 26.4 mi (42.5 km) from Long Pond. Other good choices around the area include Mountain View Motel & Campground and Hostel Of Maine.
If I need to cancel the hotel reservation for my stay near Long Pond, will I receive a refund?
Yes, most hotel room reservations are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you have a reservation that's non-refundable, you may still be able to cancel and be given a refund within 24 hours of your booking. Plug in your dates, click on "Search", then use the filter option "fully refundable" to get top deals close to Long Pond.