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"Upon arrival nobody will help us they sending everybody home due to a typhoon no receptionist place was so dirty looks like a ghost town no security I feel so unsafe end up look for another place to stay it was terrible experience especially I’ve been trying to connect with customer support at Expedia no help me to I for uncontrollable situations they should give consideration to reimbursed the it was a terrible experience already on our end I think Expedia should check or update the resort they...

"1. Customer services was bad. 2. Parking was small and inconvenient. 3. No respect for guests privacy. Do not disturb sign was on and yet they ring the doorbell to change toiletries when we didn’t even ask for it. 4. No elevator and very dark hallway. "

"We booked this place and were denied check in. They said they don’t deal with Expedia. Pool was not clear. "

"With a last minute booking, we found this place in the middle of Batangas. It is accessible with taxi (P500-600) that hotel can arrange but not public transportation friendly. The location is 20 mins (14km) away from Batangas Port, for those who intend to go the Puerto Galera, there are more options near the port, but not as pleasant as this hotel. The lobby of the hotel is very spacious with modern furnishings and the room we were in was bigger than average with good bed sheets and...

"The hotel room and service were good. Breakfast was good too! The only setback in staying on the ground floor is the noise coming from the hotel neighbor at the back of the property.Their music was too loud at the time of our stay."

"Clean, Hospitality. "