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"Excellent service "

"Great hotel, friendly staff, spotless comfortable room with great choice of breakfast. Lots of car parks around it and only short walk to the city centre. "

"Great location, 10 mins from Chester. The spa was not overcrowded and the Japanese themed garden was very peaceful. Very clean and comfortable room. We didn’t use the restaurant but the bar staff were very polite and friendly. All in all, very enjoyable and relaxing stay. Would highly recommend. "

"Our check in was really easy and the staff were very welcoming. Our room was spacious, clean and comfortable. It was really helpful being able to use the carpark before and after our check-in and check out times."

"Very nice"

"We stay at the hotel once a year as a treat. It’s such a unique and friendly hotel with fantastic staff. It’s a very old hotel but they keep it updated but somethings like not having walk in showers might put some off as the shower is a curtain around the bath but that just adds to the charm for us. Chester is a lovely place to visit and the hotel is in a great location. "

"Great location in the center of Chester. Fantastic area and great location. Hotel was great too."

"Easy check in very comfortable room"

"Great welcome, speedy check in and lovely touch for vouchers for our anniversary to have a drink in the bar"