Luxury Hotels in Llandderfel, Bala

"Staff are always lovely. Most have been there years. We had breakfast and evening meals on our 3 night stay. Always good quality food of generous portions. The room was quiet, comfy bed, clean, good quality linen etc. Bathroom although clean, could do with an update. Shower was over bath which is not great, shower screen didn't do anything and water was over floor. The bath panel was ruined because of water ingress. Wouldn't stop me staying again, its probably one if the nicest hotels in area, I've stayed in other rooms which have normal shower."

"We used the spa which was lovely, everywhere was clean and tidy could have done with a refresh on the bed head board , staff very good, breakfast a bit disappointing as it was in pots to keep warm , which sort of steamed everything"

"Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink. "

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"Large room, lots of parking, great breakfast. 5 minute walk to the Racetrack, 20-25 minutes to town."