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GH Palazzo Suite & Spa

5.0 star property

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You can look forward to a poolside bar, a bar, and a full-service spa at GH Palazzo Suite & Spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

GH Palazzo Suite & Spa

  • Luxury hotel near Port of Livorno
  • A poolside bar, a bar, and a full-service spa are just a few of the amenities provided at GH Palazzo Suite & Spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A 24-hour front desk and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 121 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 30-inch TVs with digital channels
    • Wardrobes/closets, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number IT049009A1YVQJ4W9Z

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does GH Palazzo Suite & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is GH Palazzo Suite & Spa pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 35 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 18 per day.

What time is check-in at GH Palazzo Suite & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at GH Palazzo Suite & Spa?

Check-out is at 11:00 AM.

Where is GH Palazzo Suite & Spa located?

Located in the heart of Livorno, this luxury hotel is steps from Terrazza Mascagni and 1.5 mi (2.4 km) from Port of Livorno. Villa Mimbelli and Museo Civico Giovanni Fattori are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 132 out of 226 reviews
Rating 8 - Good. 47 out of 226 reviews
Rating 6 - Okay. 24 out of 226 reviews
Rating 4 - Poor. 15 out of 226 reviews
Rating 2 - Terrible. 8 out of 226 reviews

Reviews

Verified

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access, nice reception area and staff, quiet room
Stayed 1 night in Oct 2024
Verified

8/10 Good

thilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Facilities, good breakfast,
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Great hotel, excellent service, wonderful area, fantastic breakfasts and breathtaking views. Would highly recommend and would stay here again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, roof top pool, location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant and beautiful stay. The location is gorgeous and the hotel is stunning as well. The hotel service was continuously kind and helped anytime we asked. Wonderful stay!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, easy parking as we had a rented car. A wonderful bar and restaurant up top.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. Very knowledgeable about the area and even recommended great places to visit throughout our way stay. The hotel is beautiful and has great views of the beach. Breakfast buffet was amazing and the amenities were fantastic.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ! Very big room with great big windows right in front of the sea in a very grand beautiful building
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience…staff was amazing and accommodating
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susana

Liked: Amenities
Very friendly staff. Great dinning choice on the fifth floor.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, amenity are updat to date, good loaction
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

James G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Livorno

From check-in to check-out, the staff was professional, but friendly. Our breakfast and dinner experiences were wonderful because of the delicious food and awesome service. Many thanks to the wonderful staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious. The hotel grounds has fabulous views of the water, we enjoyed the scenery during breakfast
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic! The hotel was so pretty! Felt super luxurious! The pool area was nice! Nice staff in the bar.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Another fantastic stay at this lovely hotel. This time we had our 6 month old with us. The staff were really friendly, helpful and kind, especially with the baby. We were given recommendations for restaurants and provided anything we needed.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Livorno's stop

The location is by the sea, but bit far from downtown. The restaurant at the hotel was closed during our stay. The room was really spacious The bath room had separat shower n bathtub.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room & wonderful breakfast

What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views, but some services missing.

Lovely location and the room had a huge bed. But the pool was closed and the spa only opened at 3pm on Tuesday - we were there Monday to Wednesday, so that was very limiting. The bar had a lovely view, but was very expensive.
Stayed 2 nights in Oct 2024