The staff is incredibly friendly and helpful. I arrived at 2 o'clock in the morning, and the front desk checked me in quickly and gave me a quick tour. The bed was comfortable and fairly clean, and the room and bed both smelled like a typical hostel. The mansion itself is spacious and beautiful. Breakfast was simple but tasty. My only complaint is that there was loud contruction all night that made sleeping diffuicult, but the hostel couldn't control that, so I had no complaints about the hostel itself.