Hotel Carlton

4.0 star property
Hotel with bars, steps from Lille Grand Square

Choose dates to view prices

Hotel Carlton in central Lille offers a refined retreat with spa services for post-sightseeing recovery. Guests can enjoy the terrace, in-room WiFi, and two bars for evening drinks. Previous visitors consistently praise the attentive staff and well-maintained property.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
The current price is P7,816
P8,975 total
includes taxes & fees
Nov 23 - Nov 24

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Day bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Day bed
Separate bedroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

chambre Suite Coupole

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Privilege Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Day bed
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
3 rue Pierre Mauroy, Lille, Nord, 59026

What's nearby

  • Lille Grand Square - 1 min walk - 0.1 km
  • La Grande Braderie de Lille - 1 min walk - 0.2 km
  • Rihour Square - 3 min walk - 0.3 km
  • Euralille - 7 min walk - 0.6 km
  • Zenith Arena Concert Hall - 12 min walk - 1.0 km

Getting around

  • Lille (XFA-Lille Flandres Train Station) - 4 min walk
  • Rihour Station - 5 min walk
  • Lille (LIL-Lesquin) - 21 min drive

Restaurants

  • ‪La Cloche - ‬2 min walk
  • ‪Paul - ‬4 min walk
  • ‪Morel & Fils - ‬2 min walk
  • ‪L'Abbaye - ‬2 min walk
  • ‪Hippopotamus - ‬4 min walk

About this property

Hotel Carlton

Upscale hotel near Lille Grand Square
Located close to La Grande Braderie de Lille and Rihour Square, Hotel Carlton provides a terrace, dry cleaning/laundry services, and 2 bars. For some rest and relaxation, visit the sauna. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and an elevator
  • Multilingual staff, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 59 individually decorated rooms have perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 38-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • THE VIEW

Things to do

  • 24-hour gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (8,396 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1920
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Frequently asked questions

Is Hotel Carlton pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Carlton?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Carlton on Nov 23, 2025 start from P 7,815.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 30 per night.

What time is check-in at Hotel Carlton?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Carlton?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Carlton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Hotel Carlton located?

Located in Lille Centre Ville, this hotel is steps from Lille Grand Square and La Grande Braderie de Lille. Rihour Square and Euralille are also within 10 minutes. Lille (XFA-Lille Flandres Train Station) is only a 4-minute walk and Rihour Station is 5 minutes.

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Reviews

Hotel Carlton Reviews

8.4

Very Good

8.8

Cleanliness

9.6

Location

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 423 out of 958 reviews
Rating 8 - Good. 351 out of 958 reviews
Rating 6 - Okay. 124 out of 958 reviews
Rating 4 - Poor. 48 out of 958 reviews
Rating 2 - Terrible. 12 out of 958 reviews

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the bar was great and perfect for a night cap. Lots of restaurants nearby. Near the metro. Rooms are large and with great view. Rooms are well furnished despite old. Would go back to this hotel.
View from the room
View from the room
View from the room
Stayed 2 nights in May 2025

8/10 Good

Mark

The staff were friendly and the room was large and well equipped with excellent air conditioning. A few of the features were a bit worn ( door coming away from wardrobe). Breakfast was varied and excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location incredible, recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel and the staff were super friendly. Service was amazing.
Stayed 1 night in Jun 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service
A little old fashioned however friendly people, perfect location, nice breakfast
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Worth a stay
Stayed 2 nights in Dec 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service
Nice and easy to get to by walking from Lille International Station. Situated in the old town, easy to get to most sights of interest. Room a little bit tired decor wise.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and spacious room

Very comfortable hotel and great room with sofa area. Good location for exploring the centre of the city. Only issue was that Wifi did not work in our room, even when reception gave us the login for the VIP network
Stayed 2 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel for an overnight stay at the end of our holiday before travelling back on Eurostar. Great location and good size rooms with very friendly reception staff. We found it walkable to and from Lille Europe. We didn't take the hotel breakfast, so cannot comment on food. Would recommend and like to return for a longer visit sometime.
Stayed 1 night in Jul 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of luxury

We stayed in a junior suite which was fantastic, comfy bed , loads of room and an amazing bath. Great view of the opera from our balcony too.
View from the balcony
Stayed 4 nights in Oct 2023

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities
pleasant n efficient, although shower n bathroom rather small.Room adequate size but rather dark.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No English language tv. Everything else spot on. Particularly good bed. Slept like log better than at home.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like
Stayed 2 nights in Jul 2024

6/10 Okay

Brandon

Location of hotel is good and central. Disappointments are having to pay / hold 200Euros for our one night stay when room is fully paid for prior via Expedia. Staff with air of smugness stating its company policy ! This most certainly not published as part of hotel details when booking. They would not budge, and forced to pay it and then await the up to 7. -14 Days for them to return my monies which they took in seconds. Having stayed in numerous 4 and 5 star properties through Expedia, this is not common practice and certainly a first having to pay 200 Euros on top of the room price, so in essence paying double, so no 4 star service to justify these costs at all. Other hotels if they have to charge a preauthorisation, normally hold card details and if necessary charge a max 50 Euros to be refunded on check out all going well. 200 Euros must cover the overpriced mini bar in the room, which was avoided profusely. This property is in need of refurbishment, bit old and tired and perhaps 4 star standard needs to be revisited. These comments were shared with the staff upon check out too. Breakfast was good. Would I stay again, probably not.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was warm so I opened the window (lovely) but it was above the grease vent for the restaurant below. My room smelled like a chip shop. The hotel itself was beautiful. Very central. Lovely neighborhood and superb staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mario

Lovely stay indeed

It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Liked: Cleanliness
Disliked: Staff & service
Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.
Stayed 3 nights in Dec 2024

6/10 Okay

Lisbeth A

Liked: Cleanliness, property conditions & facilities, room comfort
The ad about the Hotel said parking. Send a Mail about the parking, got no answer. Tried to stop In front of the Hotel to Ask them where to park but it was impossible, so choose a place In the area but have to walk 400 meters with the luggage. They confirmed I had parked on the place They would recommend. With my room followed a free drink, They said northing about that so I took a Coke In the minibar. When I left I had to pay for the Coke but They told me I could have had a free drink In the bar.
Stayed 1 night in Oct 2022

6/10 Okay

Bastian

Liked: Staff & service, room comfort
The hotel is quite nice and the location is top notch. Yet, there were quite a few disappointing things about our stay. First and foremost, we were looking forward to keeping our workout routine with the fitness room inside the hotel. In fact, you can’t do really much in that “fitness room”. There is one real machine inside for targeting the pectoral area. Outside of that, there is basically nothing. Not a single free weight. The sauna is in the same room with no real cover. So - if you decide to use the sauna, there could be people working out in front of the sauna’s glass door. The second thing we were looking forward to was the panorama bar. Unfortunately, the chairs and our table were pretty dirty and the waiter didn’t even bother cleaning it. Plus, the drinks weren’t that good. Lastly, we needed to open the water faucet in our room completely in order for it to work. Otherwise it would just shut down immediately. We needed a lot of force to close the bathroom door. And sorry for that information but still: The toilet is too small for a normally grown man. Your “best friend” is touching the inner verge of the toilet which is quite disgusting….
Stayed 2 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

At best a 3-star experience

We couldn’t access WiFi in our room, and when we asked for additional assistance we were initially given a different WiFi password, but this still didn’t help. We were offered a different room, but it wasn’t as nice. We stayed in our original room the first night as we didn’t want to miss out on seeing Lille by looking at different rooms, but the next morning we asked for a room with working wifi. The man on the front desk wasn’t friendly, and was clearly annoyed that we were causing him additional work! Eventually we agreed on a room that had working WiFi (another room we saw also wouldn’t load WiFi). The new room was ok, but the shower was old and not very powerful, and the lack of a handle on the inside of the shower door meant you couldn’t close it without slamming it - all a bit odd! The small room fridges are also on the floor, which looks strange. Just overall the hotel lacks friendly front desk staff, and it’s tired and very dark and isn’t in great decorative condition. At best I’d say it should be a 3-star hotel, sadly not 4-star. Central location is good for sight-seeing. The garage attendant was a lot more friendly and helpful than the hotel staff!
Stayed 2 nights in Jun 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for breakfast. Helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 1 night in Sep 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Near/ walking distance to attractions and eating establishments.
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to the Grand Place and other restaurants and shopping. Upscale hotel. Bed was comfy. One of the individuals at reception had very poor English but tried hard. Air Conditioning was not effective. One of the dresser drawers was broken and wouldn't close and then the handle broke off. Mosquitos in the room (second floor). Coffee maker only dispensed small volumes of coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return visit, having stayed here several times before.
Stayed 3 nights in Aug 2025