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"Very friendly staff especially in the palm restaurant. Love the buildings history. My only mild complaint is the time it takes to check in and check out but overall a very enjoyable stay. "

"The staff are very friendly and helpful at the Resident. The rooms are great with quiet windows despite the busy area. Would stay again! "

"The Shankly is 100/ish years old? So it’s not going to be a pristine perfect condition facility the bathroom with the waterfall shower is great except for water temperature it was not even remotely hot. I also desperately needed grab bars I had such difficulty getting in and out of the shower and bathtub. I also wished there was soft close toilet seat"

"Excellent value. The hotel staff were very helpful, the rooms were excellent, clean and very comfortable and the pool was an added benefit bonus. Good breakfast too. "

"Given its position in the city centre this was literally one of the quietest hotel rooms I have stayed in. Great location and really nice hotel"

"We only stayed overnight and didn’t use any of the hotel facilities other than buying a late night snack. The hotel is really nice with the nautical theme throughout. Great location. Would definitely stay here again and probably eat in the hotel next time"

"The hotel was absolutely amazing definitely will be going back went there for me and my partner birthday weekend absolutely recommended couples to go for a break, service is outstanding very polite staff breakfast was very tasteful brought a pack on site which was prosecco and chocolates with petals absolutely made up food was delicious and drinks was perfect "

"Amazing hotel with amazing staff! "

"Allstaff are excellent night staff vey helpful "