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"Only thing I didn’t like is there is no free coffee in the lobby. You do have coffee in the room but it’s always bad "

"We had a great stay. Most of our interactions were with Michael and he was super friendly and helpful. We had an issue with both sink and shower not draining. The shower kept spilling water out onto floor. We were in room 510. Maintenance promptly came to resolve issues though the shower continued to be a nuisance without being fully resolved. We had some neighbors who kept us up until 4:00am one night and I could hear them even with ear plugs in. The night when the noise started up again I called front desk and a wonderful desk clerk came up to handle telling them to shut the noise down. Had a great experience and would gladly stay here again. "

"Staff was very friendly. Comfy beds and pillows, very clean. Easy access to dining and shops. Would definitely recommend."

"Excellent place to stay if you are attending a show at PNC Pavilion. 5 minute easy drive to the venue"

"Wifi good, everything looks neat and put together. bed is comfortable and food is delicious!!"

"Great stay"

"We came for a concert at PNC and it was really easy to get back to the hotel. Nice and quiet, easy check in. "

"Quiet, clean, and friendly staff "

"I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators."