Hotels near LewisGale Hospital Alleghany

"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"It was an excellent day. The staff was wonderful. The only thing I noticed was that all of the glass as you enter on all of the doors and windows was extremely dirty. It wasn’t cleaned, and it made it look less than appealing when you entered. It still was the same Fingerprints the next morning. I know that seems ridiculous but greasy fingerprints all over the entryways are a bit offputting. Otherwise, Everything was wonderful. The staff was wonderful. The hotel was beautiful and we really enjoyed our stay."

"The hotel appears to have been recently renovated. The room was very clean and tidy. I would stay here again. "

"Staff was wonderful!!"

"Room was clean, staff was good. Breakfast was good. Parking was great."

"Loved the atmosphere and the diner next door"

"Average stay "

"The room was reasonably clean but the halls smelled of mildew. The staff as nice as could be but the breakfast was minimal.The location is terrific and the views lovely. All told, despite the limitations I would come again for the central location and the courtesy of the staff."

"Staff were friendly and the resort was beautiful. Small complaint would be it’s expensive."