Lena Hotels

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Alles war okay. "

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Sehr freundliches Personal, reibungsloser check in und check out, ruhige und trotzdem zentrale Lage, saubere Zimmer"

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"A bit rustic in character, but spotlessly clean, quiet, and the proprietress is lovely and accommodating."

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"It’s nice, comfortable, friendly and well functioning hotel."

"Lovely hotel, very friendly, helpful staff. Clean and welcoming. Good eating and drinking area. Great breakfast! "

"Es war alles nach meiner Vorstellung von Check in bis Check out. Das ganze Konzept ist hervorragend. "

"The service was great, rooms a bit dated but the staff and service was great! "

"War super "

"Needs updating, poor amenities, best was their restaurant"