Le Portail Hotels

"I would like to say that I am disappointed with the quality of some things in our stay. This is the most expensive accommodation so far in Reunion but with the poorest facilities. On the plus side you service has been attentive and you have tried to accommodate the fact my wife does not drink alcohol and is pescatarian. Thank you To list: 1) the fridge is broken 2) the WiFi does not work in the room, 3) the shower soap is empty on our 1st use in the shower 4) the menu on the web site in English offers a happy hour - there is no happy hour 5) the floor in the room is sticky and maybe not that clean 6) Our fondue dinner was not served with potatoes or salad but as we had no menu we did not realise until after our dinner. You did compensate by removing cost of 1 glass of wine. Thank you. Overall very disappointing. The hotel is not a spa and needs some more care and attention to bring it back to a **** Level. "

"Perfect"

"Great location in the city centre and near to the beach; professional and welcoming staff on Reception. The hotel has a lovely contemporary design and is very nicely furnished. We were allocated a bedroom on the 4th floor with a rooftop terrace which was a lovely surprise. The bedroom and bathroom were very spacious and of a nice design."

"Excellent breakfast, lots of drink choices and smoothies. Pool was great, didn’t have any challenges getting a sunbed. The rooms were super clean, we didn’t see a single bug (which we were expecting). Had a gecko in the room who lived behind our tv who may have managed the bug situation. Buffet was good but limited selection if you are, or have, a picky eater."

"Property it’s only 3 start It’s not mind blowing But it’s clean nice , everyone it’s friendly Food options limited but great quality Beach not good to many rocks Kind dirty Pool it’s nice We stay 3 days Probably will stay again For that money And food option It’s good stay Nothing like wow But it’s clean "