Latrobe Valley hotel rooms a the Independent

"Nice room, good rates, friendly staff, well priced, its not the ritz but its absolute value for money "

"The front desk staff were welcoming at check in. The room was clean and well presented. Was nice to see a coffee pod machine instead of sachets of instant coffee. Bathroom is small but clean and was great to have full size handwash, bodywash and shampoo in pump pack instead of dealing with tiny bottles and mini soap bars."

"We arrived and the reception area was locked . There was a note on the door to ring and then they attended via car .I was asked my name on the driveway my name and told key in the room . We left this morning . Again no contact door locked again and left key in drop box . I don’t find this as customer service . I wondered what would happen if there had to be an evacuation or and emergency . The room was clean however our room with a queen and single bed had one pillow each . Unusual this day and age as you normally have extras . The bedside lamp had been purchased at an op shop and I noticed that electrical items had no inspection tags . The kettle does not fit under the tap to be able to fill it. As the night was hot we had pushed the doona onto floor where we observed that it was stained . This was the first time we had stayed here in years . I can honestly say that we won’t be back . Customer service begins at the first interaction which this place clearly doesn’t have . "

"The room was clean and tidy, would use it again"

"Very comfortable bed, large room and good amenities. "

"Friendly helpful staff. A very comfortable, spotless room, great bed and quality towels. A really good bistro. All in all a really nice hotel. The complementary wine and water were a very nice touch."

"Great staff. Clean cabin and facilities. We had a great time there and would go again. "

"Yes"

"I love this place "